Tommy showed great customer service and customer care!
9/26/2025
Audrey S. VERIFIED CUSTOMER
Great service.
9/26/2025
Gregory W. VERIFIED CUSTOMER
Great job
9/25/2025
Lawrence R. VERIFIED CUSTOMER
Always appreciate working with India and the rest if your staff
9/25/2025
Gail G. VERIFIED CUSTOMER
Gio is AMAZING!!!!!
9/25/2025
Phillip B. VERIFIED CUSTOMER
India was professional and very helpful. Team at checkout was friendly and informative. Great experience at the service shop today. Thank you.
9/24/2025
Fred B. VERIFIED CUSTOMER
Customer service rep was great but the repair costs were a little overpriced compared to me checking afterwards!!!
9/24/2025
Archie M. VERIFIED CUSTOMER
Thanks
9/24/2025
Rudolph H. VERIFIED CUSTOMER
India is the agent of choice for me. I request her because of her overall attitude and approach to customer service. She knows her job and seems to have a good relationship with the mechanics.
9/23/2025
Edward H. VERIFIED CUSTOMER
Tyler is an honest person not trying to sell me something I did not need. He kept me informed of what was happening with my vehicle. That is very important to me.
Tyler is an asset to **** Smith Ford.
9/23/2025
Tammy D. VERIFIED CUSTOMER
Very pleased with my service . Tyler was very professional and informative . I had a 7:00 am appointment, arrived a little late 7:10 and left at 8:13 am. I was very happy since I waited at dealership. Thank you for excellent and fast service !
9/23/2025
Michael B. VERIFIED CUSTOMER
Tommy was professional and efficient.
9/23/2025
Haas S. VERIFIED CUSTOMER
Giovanni was excellent In professionalism, and his communication. This young man leaves no **** unturned, when it comes to the care of his clients. I’m so impressed on how meticulous he is . I wouldn’t have known to change differential fluids, if he didn’t say so. **** Smith ford… you should take great care of Giovanni, like he takes care of his clients. He is a amazing Asset to the company.
9/22/2025
Kevin H. VERIFIED CUSTOMER
Great job
9/21/2025
Kevin K. VERIFIED CUSTOMER
Giovanni was the benchmark of customer service. He made me feel like I was his only customer, calling me proactively with updates, moving quickly but never rushed and with total command of his business, explaining the technical problems in a “plain English” way for me to understand. He is about the best service agent I’ve ever had at any dealership.
9/20/2025
Thomasena W. VERIFIED CUSTOMER
Back in the days when vehicles were serviced a car wash was included. Guess not anymore
9/19/2025
Bobby M. VERIFIED CUSTOMER
Giovanni is a great service person and he very concerned about getting your car fixed the right way.
Thanks
9/19/2025
Leon M. VERIFIED CUSTOMER
I’m grateful for India Kozel professionalism, she took the time to listen to my concerns and then ensured that everything was done properly.
9/17/2025
Robert S. VERIFIED CUSTOMER
No complaints! Work was performed in a timely manner.