Made an appointment to get oil change service done at 7:30am and had to wait for close to 3 hours. Vehicles that came in after us were completed before. Very frustrating. We just kept being told that they would be done soon.
1/25/2026
Andrew R. VERIFIED CUSTOMER
Easy to work with and super friendly. Kept me up to date on what was happening and got everything handled in a timely manner.
1/24/2026
Leonard B. VERIFIED CUSTOMER
Everything went as scheduled
1/24/2026
Patricia S. VERIFIED CUSTOMER
Excellent customer service. Will recommend .
1/24/2026
Terry H. VERIFIED CUSTOMER
Great job. Car is running smoothly. No problems thus far. Tommy was great as well. Thanks for all you do.
1/24/2026
Palmetto Garage. VERIFIED CUSTOMER
Katie goes above and beyond to make the process personal. She kept me updated during the whole process and was very timely. Extremely knowledgeable and easy to deal with.
1/24/2026
Jacqueline W. VERIFIED CUSTOMER
Tommy has great customer service and was very informative with the concerns of my vehicle.
1/23/2026
Stephen S. VERIFIED CUSTOMER
Excellent service
1/22/2026
Tyrone O. VERIFIED CUSTOMER
Oil change and fixed my problem with battery replacement excellent service
1/22/2026
Ngan V. VERIFIED CUSTOMER
Very helpful and friendly
1/21/2026
Charles M. VERIFIED CUSTOMER
Please have someone in leadership call me about my incident. I was dissatisfied. ****-****-xxxx. Charles M
1/20/2026
Robin E. VERIFIED CUSTOMER
Tommy was amazing! From the inception of calling for service up until the time to pick up. Tommy communicated with me throughout the entire time remaining attentive, professional, respectful, detailed, knowledgeable, and goes above and beyond in assuring that customer satisfaction had been achieved. A true Asset to Ford. Thanks Tommy for all you’ve done ????????.
1/17/2026
Oscar A. VERIFIED CUSTOMER
We were very lucky to get Tyler as a service consultant. The way he treated us was exceptional. In today's world it is very hard to find a person like himself. A true professional in his field.
1/17/2026
Joshua B. VERIFIED CUSTOMER
N/A
1/17/2026
JEFFREY S. VERIFIED CUSTOMER
It was nice to be contacted directly offering services rather than me trying to schedule. Ms. Corbett made it eaay.
1/15/2026
Rushell P. VERIFIED CUSTOMER
Tommy kept me updated, he worked fast and i love that he allowed me to make payment arrangements I would love for Tommy to be my car person in the future because that’s where I will be taking my car
1/15/2026
James S. VERIFIED CUSTOMER
The delivery of my vehicle to where I was, almost became a catastrophe. However, it was not to be.
1/15/2026
Orlando G. VERIFIED CUSTOMER
This was the best service appointment I’ve experienced in a long time. I was greeted with a smile and taken care of right away. Best service department in all of SC.