Absolutely pleased with service. Mat was very nice & very good at explaining what was done. Very personable & understanding.
12/30/2025
Harry O. VERIFIED CUSTOMER
None
12/28/2025
Clayton P. VERIFIED CUSTOMER
NA
12/27/2025
Detreia G. VERIFIED CUSTOMER
Tommy was great.He was hands on through the whole process.
12/27/2025
John H. VERIFIED CUSTOMER
Job well done and Giovanni is always a pleasure to deal with.
12/27/2025
Ranita J. VERIFIED CUSTOMER
My husband and I were very pleased with the service Tommy provided. Customer service was excellent.
Thanks so much!
12/25/2025
Detreia G. VERIFIED CUSTOMER
Tommy got me in and out. Thank you so much Tommy!
12/24/2025
Jimmie B. VERIFIED CUSTOMER
Top notch service this visit
12/24/2025
Tommie B. VERIFIED CUSTOMER
Thank you!! Great service....
12/24/2025
Roger S. VERIFIED CUSTOMER
Thank you for the excellent service. You're the only dealership to ever work on my truck and no no else ever will. Thank you to my service rep Tyler!!!!
12/23/2025
Thomas R. VERIFIED CUSTOMER
Every time your car breaks down, it feels overwhelming and honestly makes you feel like you’re about to get taken advantage of. I walked into **** Smith Ford stressed, frustrated, and expecting the worst, but Giovanni Bencini completely changed that for me.
From day one, Giovanni treated me with respect and genuine care. He stayed in constant contact, explained everything clearly, and never once made me feel ignored or rushed. He went above and beyond to make a really difficult situation easier to get through.
Customer service like this is rare now, and Giovanni is the reason I still believe it exists. He didn’t just fix a car problem, he gave peace of mind during a stressful time. **** Smith Ford is lucky to have him, and I’m beyond grateful for everything he did
12/23/2025
Chris S. VERIFIED CUSTOMER
service was well done and finished in a timely manner.
12/23/2025
Abraham M. VERIFIED CUSTOMER
Satisfied
12/23/2025
Reginald H. VERIFIED CUSTOMER
Giovanni was absolutely awesome. Came in for what I thought was a simple oil change turned out to be much more. Rear brake line was leaking fluid and I needed to get on the highway Friday. Giovanni scheduled me an uber to get home, ordered the required parts to be in next day, and had them installed all before 1200. Can’t say how grateful and thankful I was when he called and told me it was done. And he washed the brake fluid off my rims so they wouldn’t damage. If Gio leaves **** Smith Ford in SC, I will also leave and find another dealership. Thanks Gio for the great work, service, and professionalism.
12/21/2025
Denise N. VERIFIED CUSTOMER
Tyler was great, he was professional and he explained everything to me and the appointment went by fast.
12/21/2025
Pamela G. VERIFIED CUSTOMER
No issues with my service experience this visit. Tommy is patient and has a pleasant demeanor.
12/20/2025
Sheila A. VERIFIED CUSTOMER
Tommy was very helpful and I was overall completely satisfied with the services that I received. He was very knowledgeable and he made sure all my concerns were addressed, thanks again