Tyler was extremely helpful, friendly, very forthcoming with Ford customer services. This has been my best Ford service experience ever!
1/10/2026
Harold O. VERIFIED CUSTOMER
My vehicle was promptly addressed and Tommy not only completed the work but he also pointed out some items identified that may need to be addressed in the very near future.
Thank you.
1/10/2026
James S. VERIFIED CUSTOMER
Mat did a great job with assisting me on the repair on my truck. He kept me in the loop and even went out of his way to get Ford to help with the repair cost. He is the type of person I'm sure everyone hopes to have helping them with the service on their vehicle. 5 stars for Mat!
1/10/2026
Michael R. VERIFIED CUSTOMER
Mr Davenport was very helpful. He provided me maintenance needs, prices, and options. He made me aware of the battery charge status and tire wear which keeps me safe. He was detailed in his explanation and did not make me feel pressured to make decisions. Mr. Davenport provided me with printed tire pricing for reference for me to use in the near future.
1/10/2026
Robert W. VERIFIED CUSTOMER
Thanks great job
1/9/2026
Sheree K. VERIFIED CUSTOMER
The Service was Great! It didn't take to long to do the job and I was very pleased and the Staff was great
1/9/2026
Floyd G. VERIFIED CUSTOMER
Thank you!
Tyler does a great job.
Good attitude!
1/9/2026
Andrea H. VERIFIED CUSTOMER
I was greeted quickly and taken care of very efficiently today. I'm very happy with the service I received today.
1/8/2026
Ariel M. VERIFIED CUSTOMER
Matthew Davenport was awesome he made this experience easy and smooth for me.
1/8/2026
Drew R. VERIFIED CUSTOMER
Very pleasant exchange with Tommie Middleton. Very helpful and took care of my repair quickly and kept me informed of progress. I’ll be sure to come back. And I told a group of my associates about repair.
Thanks to all , Drew
1/8/2026
James T. VERIFIED CUSTOMER
Matthew did a great job with the service on my truck. I will be bringing my truck back for future service to Matthew to take of it.
1/7/2026
Gene M. VERIFIED CUSTOMER
5 stars for sure. Thank you for all the work that was done .
1/7/2026
Diane S. VERIFIED CUSTOMER
Thank you for servicing my vehicle.
- Diane S
1/6/2026
Everett B. VERIFIED CUSTOMER
Thank you
1/4/2026
Jeremy W. VERIFIED CUSTOMER
"I want to give a massive shoutout to Jeremy and the entire service team for an unbelievable job on my vehicle. I was blown away by the super quick turnaround time—from the moment I dropped it off to the final delivery, the process was seamless. The quality of work was top-notch and the communication was perfect. Overall, just spectacular service all around. Thank you!"
1/3/2026
Thomas S. VERIFIED CUSTOMER
Matt did a fine top notch job filling in for the fellow who was out sick. My repair service was done quickly and correctly.
1/3/2026
Barney T. VERIFIED CUSTOMER
Great service. Tyler,as usual,was well organized and pleasant
Thanks again for a great experience, Barney T
1/1/2026
Ashley F. VERIFIED CUSTOMER
Giovanni Bencini was such a pleasure to work with! He made everything so easy and was so helpful! He was happy to speak with me or my husband about anything at anytime and thoroughly answered any and all questions we had during the process!
Thank you!
Ashley F
1/1/2026
Lloyd P. VERIFIED CUSTOMER
Today after getting my oil changed I noticed a my transmission jerk pretty hard indicating your possibility it may have a problem. I called Tyler, sales Tech, who would actually help me earlier. I thought Tyler that it possibly have some transmission issues and I would like to get it checked out. Tyler inform me that they have one person who works on all of the transmission issues in the entire **** Smith Ford dealership and that gentleman is 3 months behind. Then I advise Tyler to make a notation of the issue that I'm having and to make sure that you put me on a list before I can schedule a check out of my vehicle. Tell inform me that I'll have to leave my vehicle at the dealership for 3 months in order for them to check it out. And stated that was the only way that I could get on the list and he would not give me a loaner car during that time period. Tyler also indicated to me that my mileage is now 60,400, which puts me 400 miles out of the warranty. Although I left a message with Tyler over month ago mentioning this very issue. I bought two brand new cars from this dealership within a 5-year I would expect to be treated better.
12/31/2025
Johnny G. VERIFIED CUSTOMER
He was very professional and thorough. Outstanding.