The service team was extremely helpful, and went above and beyond while I was stranded 180 miles from home. My only complaint is not one of the service team, the parts were priced ~50% above Nissan’s list price
6/17/2025
Harl B. VERIFIED CUSTOMER
We paid for the Protégé service and you guys do not want to really service our car!!! You do nothing that we ask and even though you said you would transfer, you have not! Either transfer or do up th paperwork to cancel it. I hate your dealership with a passion. You lie to us and will not even investigate a serious safety concern. Which was a major problem and a warranty issue. Thankfully Groppetti gave a **** about our lives!
6/16/2025
Christina G. VERIFIED CUSTOMER
Thanks to Ismael for all the help.
6/15/2025
Gabrielle D. VERIFIED CUSTOMER
Ish has been servicing my Rogue for more years than I could count. A manager is lucky to have him as an employee and I would say that he’s the most professional individual I’ve ever met!
6/14/2025
Demonta R. VERIFIED CUSTOMER
Very great work!!!!
6/14/2025
Terry H. VERIFIED CUSTOMER
Disappointed as we are not happy with how the backup camera and screen are cloudy and not clear to see when backing up. We asked to have it looked at and was told that’s just how rogues are, but could do a diagnostic antics for a fee of $199. So what is covered under the 36,000 mile manufactures warranty? If we could I would retu n the car and get something different .
6/12/2025
Rachel R. VERIFIED CUSTOMER
Great service representation.
6/8/2025
Ignacio V. VERIFIED CUSTOMER
Ismael did good job and completed in short time thanks
6/7/2025
Ana G. VERIFIED CUSTOMER
Great customer service !!!!!
6/6/2025
Daniel P. VERIFIED CUSTOMER
Brian was rather courteous and informative. Two other heavy guys in the office not vey friendly . Attitude problem
6/6/2025
Oscar B. VERIFIED CUSTOMER
I’m an extremely satisfied customer 100 percent, I received the most outstanding service from service representative Ismael Chavez. I highly like to thank Ismael Chavez for excellent customer service. Ismael right away took in my car and information and was able to deliver my car from service in a timely manner. Ismael helped answer all my questions about my vehicle in a professional and respectable manner. I will be returning again to encounter the Selma Nissan service team. Thank you!
6/4/2025
Bertha Z. VERIFIED CUSTOMER
Very satisfied with the service and friendly staff.
6/3/2025
Bobby H. VERIFIED CUSTOMER
The service took longer than estimated but good work as usual.
5/30/2025
Lollie D. VERIFIED CUSTOMER
Very happy with the service I received. Brian was great!!
5/30/2025
Maria U. VERIFIED CUSTOMER
I had went for the main purpose of a recall for the second time, and his response was that they only had one recall kit & it was for another customer ????. I raised a little hell only because the corporate office had been calling me weekly that this had to be taken care of & I do not have time for these service guys to be putting us off like they have been. At end it was completed but I did not like driving away with a high adrenaline. Maria U
5/29/2025
Fernando V. VERIFIED CUSTOMER
Not service tech fault. Dissatisfied with recall parts not being available. Ismael was very friendly and professional.