Mr Martinez was extremely professional and took care of my problems to my satisfaction. I will continue to do business with this dealership. I was treated like a customer and not a number.
Thank you all very much
Jesse C
8/19/2025
Jonathan S. VERIFIED CUSTOMER
Mike is amazing and he always treats me with respect, kindness, and as an important customer. You are fortunate to have him on your staff.!!
8/19/2025
Marcus Jajuan. VERIFIED CUSTOMER
I would love to thank the Toyota service team from Ms. Cynthia, Mr. Alex and Mr. Jacob you all are great! Ms. Cynthia thank you for helping me where the previous advisor did not want to help me and was giving me the run around. Mr. Alex thank you for trying to help me with my situation. Mr. Jacob you did an excellent job. The issue was putting me and my kids in danger in the streets but thanks to this excellent team we are safe.
8/19/2025
Luis A. VERIFIED CUSTOMER
Great, friendly customer service, thank you.
8/19/2025
Victor F. VERIFIED CUSTOMER
There was No shuttle vehicle, made it quite difficult.
8/19/2025
Jesus E. VERIFIED CUSTOMER
Y
8/18/2025
Richard A. VERIFIED CUSTOMER
There is a complete discrepancy in which I was told the vehicle was covered under the warranty, then , after the service was completed, your service department wanted to charge me for the service stating that the vehicle was a salvage vehicle. once I addressed management and brought my concerns to the table, I was told that the gentleman who verified coverage will come out of pocket for the service and they will not charge me making me feel bad. I then picked up my vehicle and drove off to find that the TRD plate was left in my backseat and not reinstalled after removing it from my vehicle. The experience was completely unsatisfying.
8/18/2025
Elsa L. VERIFIED CUSTOMER
Thank you for being attentive and professional..
8/18/2025
Rafael C. VERIFIED CUSTOMER
First, congratulations Fernando Martinez on his new assignment, he deserves all. He had helped us with our service calls for around 20 years. Welcome to Jacob Armendariz. He was very helpful. We will call on him for our next visits.
8/17/2025
Martha C. VERIFIED CUSTOMER
Great service very satisfied.
8/17/2025
David P. VERIFIED CUSTOMER
Everything done to my truck was very well explained and also at a reasonable cost. I love Toyota!
8/17/2025
Otilia F. VERIFIED CUSTOMER
You have always been very friendly and
helpful.
8/17/2025
Arleen N. VERIFIED CUSTOMER
Gabriel is a great service advisor. I will definitely ask for him again next time.
8/17/2025
Ayden R. VERIFIED CUSTOMER
Great Job, very kind and easy to work with. Would definitely return for service with Jose Gurrola. Was very well articulated, and did a great job at making the process go as smoothly as possible.
8/16/2025
Oscar P. VERIFIED CUSTOMER
Avelina was great and the whole team did an awesome job at completing the tire rotation and wash that was missing from the previous service. This is a very high standard of customer service and I hope it continues like this I really feel comfortable taking my vehicle to you
8/16/2025
Jorge G. VERIFIED CUSTOMER
Very satisfied with the service done today with Jacob of course. GREST JOB... Thank you
8/16/2025
Daisy M. VERIFIED CUSTOMER
I could not have asked for anyone better to help me! It was my first oil change and he was so nice from the second we met to the moment I got my car back. Let me know when it was ready, how long it would take, when I could pick it up, everything. 10/10 would recommend and he’s the reason I’m going to keep getting my oil changes in Toyota. Thank you Mr. Gurrola!
8/16/2025
Roberto N. VERIFIED CUSTOMER
Excellent customer service . I was informed on the progress of my vehicle
8/16/2025
Itzel L. VERIFIED CUSTOMER
Many is wonderful, ready to help and answer any questions I may have and always has a smile on his face.