I wish you would run the car thru a wash when we take it in for service. It doesn’t have to be detailed, just washed.
4/20/2025
Alberto C. VERIFIED CUSTOMER
Thank you for the service.
4/20/2025
Lilia H. VERIFIED CUSTOMER
Always love the service!
4/20/2025
Robert M. VERIFIED CUSTOMER
We'll tell the Toyota representative when he calls me thank you
4/20/2025
Edgar A. VERIFIED CUSTOMER
José was awesome!
4/19/2025
Alfredo L. VERIFIED CUSTOMER
Excellent service, very satisfied! Thank you
4/19/2025
Norma G. VERIFIED CUSTOMER
Ms. Pulido is very knowledgeable and was very helpful. I was very impressed with her professionalism.
4/19/2025
Daniel L. VERIFIED CUSTOMER
Hector was great keeping me updated on my repairs
4/19/2025
Phillip H. VERIFIED CUSTOMER
Great customer service.
4/19/2025
Maria H. VERIFIED CUSTOMER
Thank you
4/18/2025
Jose G. VERIFIED CUSTOMER
Keep up the good work!
4/18/2025
Rosemary M. VERIFIED CUSTOMER
The low tire pressure light was on when I arrived at the dealership, but nothing was done about it. I also asked if technicians could fix the floor board that has come loose on the driver side by the door, but that was not completed either. I also had scheduled a shuttle to work, but shuttle never arrived until my car service was completed. Very frustrating and disappointing service
4/18/2025
Monica G. VERIFIED CUSTOMER
I brought in my suv because the hatch kept getting stuck. 2 hrs after I dropped off my vehicle, I get an update that the both shocks for the hatch needed to be replaced, but they only had 1 in stock. It will have to be ordered and I will need to came back in. That wasn’t the issue I had concerns with. I had a concern that ‘I need more brake fluid, an alignment done, and my cabin filter needs to be replaced.’ I already got an alignment done 2-3 weeks ago and I’m pretty sure I had the cabin filter replaced at the same time. I was surprised to hear that the ‘engine’ filter was changed out 2-3 weeks ago. My question is, ‘why do I need to have another alignment done???’ Also, I really don’t pay attention to the details on the services done to my suv. I think Im gonna start paying more attention so that I am not scammed to paying for another service that’s not needed.
4/18/2025
Diana E. VERIFIED CUSTOMER
Muy amable y respetoso
4/18/2025
Humberto G. VERIFIED CUSTOMER
Janett HERERRA was very helpful
4/18/2025
Carmen N. VERIFIED CUSTOMER
I took my vehicle in for the very first service and I don’t believe that a full service was completed because the alert for my windshield wiper fluid remains on, but the technician checked off that it was OK so now I have to believe that the inspection was actually not done at all. I reside in another state and having to go back a second time and wait another hour and a half unnecessarily is very inconvenient.
4/18/2025
Jesus A. VERIFIED CUSTOMER
He was very professional and kind!!
4/18/2025
Jesse M. VERIFIED CUSTOMER
Mike always takes care of us. Give that guy a raise!
4/18/2025
Sarah L. VERIFIED CUSTOMER
Saul was an incredible service advisor. Great communication, friendly, and quick service. Highly recommend all TOYOTA customer.
4/18/2025
Jose A. VERIFIED CUSTOMER
Only thing is, that every time you guys wash the car it comes out with all sort of soap spots and dirt, maybe the wash should be optional. I forgot to said no to that