I was treated very respectfully and the driver home and back was really nice. I will go back for all my services
5/1/2025
Brian E. VERIFIED CUSTOMER
Avelina provided excellent service. She is always friendly & very through & informative with any recommendations or services needed. We’re always happy to have her assigned to us when we bring the truck in for service. Thanks Avelina!
4/30/2025
Monserrat V. VERIFIED CUSTOMER
Ashley was very professional. She is an asset to the Toyota family.
4/30/2025
Albert S. VERIFIED CUSTOMER
Great service
4/30/2025
Elizabeth R. VERIFIED CUSTOMER
Mike Torres always provides exceptional service!
4/30/2025
Jesus G. VERIFIED CUSTOMER
The service was great. Jacob was very interactive!
4/30/2025
Eder D. VERIFIED CUSTOMER
Great customer service!
4/30/2025
Michelle R. VERIFIED CUSTOMER
It wasn't Jake that I was unhappy with. But. The service in general.
Shuttle took me home at drop off.
When car was ready I needed the shuttle to pick me up. I waited several hrs and never got the call. I called again and Alex said he would check. I finally found my own ride after 2 pm. Got to hoy fox. Shuttle was parked there. That made me upset
Went in to get my keys. Had to ask what was done to my car. They weren't going to explain. Until I asked. They told me all that was done. I got in and they had written "blue" on windshield and it was in my way. Tried to clean it off but had no windshield fluid. I thought they would check fluids.
The inside of the car reaked of fresh gasoline like it was spilled in the car when they worked on the fuel tank issue.
Then today ( day after ) I got a call from Claudia that my car has a recall and would I like to schedule for the work. This was very frustrating. I told her I thought Jake did it. I was then concerned it might not have been done or why wasn't it in the system. She told me she or Jake would call me back to verify. No one bothered to call me.
Sloppy, unfriendly service
4/30/2025
Evelyn T. VERIFIED CUSTOMER
Thank you very good job
4/30/2025
Hilda M. VERIFIED CUSTOMER
Very satisfied with the service and Fernando's help
4/30/2025
Chanty R. VERIFIED CUSTOMER
Great job Hector!!
4/29/2025
Julio Cesar. VERIFIED CUSTOMER
Incredible customer service by Janeth
4/29/2025
Juan A. VERIFIED CUSTOMER
Very happy with the work
4/29/2025
Arturo G. VERIFIED CUSTOMER
Everything was alright just that it was weird that it took 2 hours for an oil change when my appointment was at 0700.
4/29/2025
Julie M. VERIFIED CUSTOMER
Ashley was great. I explained all that I would like to have looked at and done and she was very knowledgeable. Her communication with everything throughout the day was above and beyond. Would highly recommend her to anyone I know needing services.
4/29/2025
Jessica A. VERIFIED CUSTOMER
Jacob was so nice and while I waited I was able to work in your super nice waiting area
4/29/2025
Candy B. VERIFIED CUSTOMER
Thank you for today’s services it was quick and well done thank you
4/29/2025
Eric James. VERIFIED CUSTOMER
I should have received two working key jobs at the time of purchase.i should not be charged for the second key fob
That is the only thing that has contined to irate me. I also do not understand why the previous owners name
Was not eliminated and replaced with my name