2 hrs for a basic oil change, no one could tell me where my car was. A person literally said “they are trying to find it now” ????
11/16/2024
Okcha M. VERIFIED CUSTOMER
Jessica was very friendly and knowledgeable. The only thing that I didn’t like was the small problem with the mirror was not fixed. The invoice said that it was inspected and found nothing wrong.
11/16/2024
Efrain D. VERIFIED CUSTOMER
Ivan represents every good quality regarding customer service. By far the best service advisor I’ve had the please to work with. Fox service is top tier and with Ivan as an advisor just makes the whole experience much better
11/16/2024
Donald T. VERIFIED CUSTOMER
Jessica did an excellent job, very professional, restored my trust in the service department.
11/16/2024
Shawn I. VERIFIED CUSTOMER
Jessica was very professional and made the process of servicing our vechicle very simple. She answered all our questions and concerns. Thank you Jessica!
11/16/2024
Marcelo F. VERIFIED CUSTOMER
Good Service!
11/15/2024
Jacinto C. VERIFIED CUSTOMER
Arturo represented your establishment in a personalized and professional manner. A trait that is both honorable and genuine. He was respectful to my wife in explaining work to be done. Hats off for job well done.
11/14/2024
Alfred U. VERIFIED CUSTOMER
Kept me informed as to what was going on with my vehicle service.
11/14/2024
Curtis W. VERIFIED CUSTOMER
Very poor customer service.
Ms Tonche did not call back after messages were left,
was argumentative with me and failed to tell me everything my vehicle needed.
I decided to pick up my car from Lexus, after 3 weeks of it being there and took it to another service provider.
My vehicle had been serviced at Lexus for 11 years.
11/14/2024
Samuel B. VERIFIED CUSTOMER
I am familiar with them excellent services you provide. That’s one of the reasons we have a LEXUS
11/14/2024
Thomas L. VERIFIED CUSTOMER
Great job from A to Z!
11/14/2024
Sam L. VERIFIED CUSTOMER
Jessica was very knowledgeable, personable and very efficient and competent. Great experience.
11/14/2024
Belen G. VERIFIED CUSTOMER
They were very polite and courteous!
11/14/2024
Kyong B. VERIFIED CUSTOMER
Kind
11/13/2024
Jeremy C. VERIFIED CUSTOMER
Always a good explanation of what’s going on with car and recommendations.
11/13/2024
Brooke S. VERIFIED CUSTOMER
I am very happy with Arturo. Very professional a great listener
And personable. Also knowledgeable
11/13/2024
Andres E. VERIFIED CUSTOMER
Great job
11/13/2024
Javier L. VERIFIED CUSTOMER
Excellent service - Thank you
11/13/2024
Lzcn Properties. VERIFIED CUSTOMER
Great service! Ivan is extremely helpful.
11/12/2024
Juan M. VERIFIED CUSTOMER
Ivan is a great service advisor,does an amazing job !!!