She is great , approachable like some of yr service people, I never have had anything bad to say, they keep you informed, the new insight on videography on car repairs needed seems an awesome thing to provide to clients like me,, have always been impressed with this dealership even before Shorky took over,, love my 10 year car Toyota COROLLA, impeccable better than fords, or Chevy,, that’s why I love the Toyota cars In Nashville, the transmission and engine has been a blessing on my budget, Thnk you , Kate was wonderful!
3/19/2025
Kristen G. VERIFIED CUSTOMER
Kate was very friendly and helpful while my vehicle was in for service.
3/19/2025
Randall K. VERIFIED CUSTOMER
Never had an issue. Antonio helped me pick the right tires. Great work.
3/19/2025
Maureen F. VERIFIED CUSTOMER
Kate was very pleasant and she kept me informed throughout the process.
3/19/2025
William W. VERIFIED CUSTOMER
She was very precise friendly and kept me informed
3/19/2025
Steven P. VERIFIED CUSTOMER
Samantha deserves a raise!
She was very KIND to me , an often confused senior.citizen.
3/18/2025
Stephen O. VERIFIED CUSTOMER
No complaints. Antonio was cordial and polite throughout the process.
3/18/2025
Frank I. VERIFIED CUSTOMER
Check out process was lacking... the website did not show what so called card was to be charged so I decided
to pay in person...while in person I stated I was there to pick up my car and I was asked..who my (i believe) advisor was ???.... that was new to me , I fortunately remembered talking to a Mike so i threw that name out there, I was told to go to the next cubicle and there were 2 men there and once again I was asked who is my advisor ???!! And when I said Mike, the man was gonna send me back to the 1st person until I stated he sent me there. The man went to an empty desk and got my paperwork and completed my checkout. I think a customer should be acknowledged by who they are and not by who did their paperwork...I believe that is what you call an advisor? I dealt with 3 people in total and they all seemed engrossed in their computers, ...my husband was with me at the in person check out and felt the same as me.
The...."Ippolito's"
3/17/2025
Robert N. VERIFIED CUSTOMER
Josh did a great job of advising and then getting it done
3/17/2025
Xiaohu H. VERIFIED CUSTOMER
Only recommend the parts really need to be replaced please!
3/16/2025
Douglas G. VERIFIED CUSTOMER
Friendly and knowledgeable staff
3/15/2025
Joy W. VERIFIED CUSTOMER
Toyota should have kept the 6 cylinder.
3/15/2025
Adrian G. VERIFIED CUSTOMER
Everything went smoot. No issues and got the job done
3/15/2025
Francis I. VERIFIED CUSTOMER
NA
3/15/2025
JOE B. VERIFIED CUSTOMER
I like the easy process.
3/15/2025
George H. VERIFIED CUSTOMER
Sam makes my visits to Toyota so worthwhile.
Shame she is leaving.
3/15/2025
Beverly G. VERIFIED CUSTOMER
I've been coming to this service shop for 15 years. Im on my third Toyota Corolla. They have good customer service and professional mechanics.
3/15/2025
William G. VERIFIED CUSTOMER
Completed earlier than expected. I like the progress report system.
3/15/2025
JARED M. VERIFIED CUSTOMER
Schedule an appointment for me day of within 20 minutes of me calling. It was incredibly helpful and saved me a lot of hassle
3/14/2025
Robert L. VERIFIED CUSTOMER
She was very professional and personable. Provided me quick updates and let me know what was going on. She set expectations on how long it would take. Really great experience!!