Don Sherwood is the only Tech that I want to work with at Wesley Chapel Toyota. My one interaction with a different associate last March was terrible!
11/16/2025
Hoangthu H. VERIFIED CUSTOMER
The job was done perfectly. Great customer service, very professional and informative. Timing was great , did not have to wait long and the waiting areas were very pleasant. Coffee, tea, and hot chocolate station was great since my appointment was at 7:00 am. I really appreciate that. I also am very please with Alexander. He was professional, kind, pleasant, knowledgeable, and kind. The whole experience was exceptional. Thank you so much. I definitely will buy another Toyota in the future.
11/16/2025
Mario L. VERIFIED CUSTOMER
Fast, 30 min
11/16/2025
Pauline D. VERIFIED CUSTOMER
I think the wait time was extremely long for a tire change.
I understand they had to get approval for the replacement, but we also got there an hour before our appointment, we still had to wait a little over 2 hours.
Rick was very friendly, but I think he could of kept us updated, we had to go find him and get updates.
11/16/2025
Davi G. VERIFIED CUSTOMER
She was awesome.
11/16/2025
Britani P. VERIFIED CUSTOMER
Amanda was amazing and super helpful.
I appreciate her service.
11/16/2025
Lindsay C. VERIFIED CUSTOMER
Fast service
11/16/2025
Richard A. VERIFIED CUSTOMER
Amanda was very professional, courteous and personable. I felt she was trustworthy and knowledgeable.
11/16/2025
Mark M. VERIFIED CUSTOMER
It was a job well done! The ride home on new tires was great. It reminded me of fast you could run and jump with new tennis shoes.
11/15/2025
Rafael G. VERIFIED CUSTOMER
Good advice by Rich with respect to the recommended service. However, I would have liked timely update with respect to the service progress.
11/15/2025
Fanny R. VERIFIED CUSTOMER
I was there for 2 hours and had no information about what was going on with the car. I went to the desk and that's how I found out that the car was almost ready. This poor communication has not happened before.
11/15/2025
David C. VERIFIED CUSTOMER
Great service
11/15/2025
Mani S. VERIFIED CUSTOMER
Great customer service and Alex was great at what he did. 5/5 star service without a doubt!
11/15/2025
Dana H. VERIFIED CUSTOMER
I leave the customer service at Toyota of us. Chapel is outstanding. Donald is an excellent service!
11/15/2025
Diana M. VERIFIED CUSTOMER
Daniel was very professional and personable and very comfortable setting to wait why my oil change was done .
11/15/2025
Rudy C. VERIFIED CUSTOMER
It’s always great feeling to bring my truck in and getting the best feed back and service for my truck. Looking forward to the next one.
Thank Wesley chapel Toyota.