It was the best experience I have had with a car dealership. Amanda Perez was amazing to work with. She is very knowledgeable and professional. A true asset to your organization.
1/16/2026
Addita P. VERIFIED CUSTOMER
Great and fast service thank you!
1/16/2026
Linda R. VERIFIED CUSTOMER
Very nice to deal with
1/16/2026
Cathyjo D. VERIFIED CUSTOMER
Thank you to Richard for all his help! I have been taking my car to another dealership for service but because I have received such good service from Richard I will definitely start using you guys again! He is a definite asset to your team ????
1/16/2026
Robert S. VERIFIED CUSTOMER
Larry was awesome! Very prompt as well
1/16/2026
Iner T. VERIFIED CUSTOMER
Friendly and professional
1/16/2026
Omar K. VERIFIED CUSTOMER
The service advisor, Amanda, treated me with extreme disrespect and made me feel completely unwelcome. When I tried to ask questions, she had a clear attitude, refused to look at me, and kept staring at her computer as if I didn’t matter at all. On top of that, she made me feel like I should not even be there, telling me to go back to where I bought the car from and strongly pushing back against helping me with my warranty. Her behavior made me feel dismissed, embarrassed, and intentionally pushed away as a customer. This experience was upsetting and unacceptable, and because of how I was treated, I have no intention of returning to Wesley Chapel Toyota.
1/16/2026
John W. VERIFIED CUSTOMER
Larry will very helpful and did a multiple point inspection even though I did not ask for it. I also appreciate Toyota Wesley Chapel taking me without an appointment.
1/16/2026
Crystal B. VERIFIED CUSTOMER
Great job, friendly and prompt service
1/16/2026
Nancy F. VERIFIED CUSTOMER
Richard was great. Previous service manager Scott was poor.
1/16/2026
Kevin G. VERIFIED CUSTOMER
Amanda is great, took my service request and had me on my way in less than an hour.
1/16/2026
Randa H. VERIFIED CUSTOMER
Nyla outstanding kept me updated
1/16/2026
Ivis C. VERIFIED CUSTOMER
I was disappointed to see that my car was not washed as it has been during services at other Toyota dealers.
1/16/2026
Pamela F. VERIFIED CUSTOMER
Great service!!!
1/16/2026
Joan M. VERIFIED CUSTOMER
That glass company should not be permitted to do screenings there, but Mason was fine.
1/16/2026
Jennifer D. VERIFIED CUSTOMER
Daniel was terrific. I will be happy to give him a great review. I am very happy with the service I received today. Thank you!
1/16/2026
Jim A. VERIFIED CUSTOMER
I was early for my appointment, and they took me anyway. They finished my 10,000 mile review under 30 minutes: excellent work!
1/15/2026
Matthew J. VERIFIED CUSTOMER
Added in charges that where not
told upfront for approval