Wesley Chapel Toyota Auto Repair Service

Nicole was great and very helpful.

Im and out in under an hour. Very professional. Very knowledgeable and shared a lot of info.

100 percent satisfied, he always gets us in and out less then a hour….

Hi me Damaris F

Well done Toyota

The service is always great at Wesley Chapel Toyota.

I had a low tire pressure sensor that keeps coming on that I had asked to be checked out and it was not. I also asked to check the glove compartment because it does not stay shut and it was not checked either.

Nyah was above helpful in explaining the many optional services available for my car. She was friendly and very knowledgeable about car issues. I’d recommend her to all my friends. Karen Hunt

Donald was Great!!!!

Excellent service!

Mr. Davis was very helpful in getting my car serviced and returned to me asap. Thanks

Larry took great care of me!!

Always great service. Never had any complaints.

Scooter arranged my appointment, picked up my vehicle and delivered it to my home once complete.

Excellent!

I feel I was significantly overcharged for a simple 4 wheel alignment. I paid $301 after tax for a Camry, which is notably higher than comparable dealerships including Mercedes, where I previously worked in the service department part of which was handling internal billing. $301 for a Toyota Camry is in fact excessive and scammy. As a result, I will not be returning for paid services beyond the complimentary oil changes included with my vehicle. Additionally, my service advisor (who was also the service manager) was dismissive and condescending throughout our interaction. Despite this being my vehicle, he consistently directed explanations and eye contact toward my boyfriend rather than me. He repeatedly explained basic concepts I had already acknowledged and approved, including continuing to justify the alignment after I had already agreed to it and explained why I hadn’t done it previously. I intentionally did not disclose my background in automotive service management because I wanted to observe how the interaction unfolded. Unfortunately, the tone and assumptions made were disappointing and frustrating. This whole thing sounds super liberal and feminsit but this was just so glaringly, obviously because I was a female, I can't over look it. My boyfriend was only present to give me a ride home after dropping off my car. This experience was a reminder of how important it is not to assume what a customer does or doesn’t know. I am theeee person my family relies on when dealing with dealerships, and being treated as if I were stupid was unacceptable.

Upset with payment. Otherwise Donald was great

The truck drives really well now. Thank you.

Damian Griswold was very kind, helpful, honest, efficient, Please give Damian Griswold a Promotion, Pay Raise, ????

Josh did a great job taking care of me