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Real Reviews from VERIFIED CUSTOMERS
Louie R. VERIFIED CUSTOMER
Good job with installing the wheel bearing. There were no choices about fixing the problem with the check engine light related to the catalytic converter. The recommendation was to replace the converter rather than replace the upstream and perhaps the downstream sensor. Your advisor Damian Griswold was very professional.
12/6/2025
Kelvin D. VERIFIED CUSTOMER
No comments
12/6/2025
Olga A. VERIFIED CUSTOMER
Like always thank you guys for everything that you do. Also Alexander Ro thank you so much for always having the answers to all my questions you never fail thank you!
12/6/2025
Joseph S. VERIFIED CUSTOMER
Joseph K did a great job, Thanks
12/6/2025
Ramesh A. VERIFIED CUSTOMER
Don very helpful person
12/6/2025
Kathleen B. VERIFIED CUSTOMER
Amanda is wonderful. She is efficient, friendly and keeps you informed on what service is being done.
12/6/2025
Elmar S. VERIFIED CUSTOMER
Helpful and informative.
12/6/2025
Dane G. VERIFIED CUSTOMER
Rick is the BEST
12/4/2025
Mark B. VERIFIED CUSTOMER
Thank you!
12/2/2025
Marisol S. VERIFIED CUSTOMER
With appointment the work took over 2 hours which presume to go to a scheduled training. The glove compartment was not properly placed back and a tire cap on my new tires is missing. I know understand why the WC community post so many negative reviews.
11/27/2025
Jobel J. VERIFIED CUSTOMER
Great time and treatment I didn’t take more than 30 minutes this time. Great job!
11/26/2025
Vickie N. VERIFIED CUSTOMER
I haven’t redeemed my 25k mile package and last time with my previous advisor, even though my car was a little bit over 20k, she used the 20k package and said the next one will be for 25k mile, then we took the car in at 32k miles and this advisor Scott King wouldn’t let me use my package that I still have?? Then tried to charge my husband $1200 for 30k maintenance? This is why I’d much rather go to Sun Toyota, they never try to cheat me like you guys do here(except for my previous lady advisor). This advisor also sounded like a robot with no personal skills whatsoever. Not coming back to this location ever again. I’m glad i didn’t buy the car from yall though even though I live down the road, this whole dealership is the worst in Wesley Chapel area, always try to cheat people out of their money, and your car prices are also terrible, which checks out with your sale tactics on service maintenance.
11/26/2025
James T. VERIFIED CUSTOMER
I was in and out in less than an hour.
11/26/2025
Nydreka W. VERIFIED CUSTOMER
Joshua Hoover was incredibly knowledgeable about my brake pad questions. I had mistakenly scheduled an appointment with the wrong Toyota company, but he was able to reschedule it for me. He did an exceptional job, and I will definitely be returning for future maintenance appointments.
11/26/2025
Amparo N. VERIFIED CUSTOMER
Not happy with the lady that helping me today so I canscell my appointment and of course made one for next week with the nice gentleman that has help me the times before I learned that i will only make my following with him
11/26/2025
Andrea A. VERIFIED CUSTOMER
Mason was a great help today. Courteous, professional and pleasant. Probably the best service writer I have ever experienced. Thank you for such a positive experience.
11/26/2025
Mickayla C. VERIFIED CUSTOMER
Scott was very kind while i took my car in for an oil change. He always had a smile and definitely a great working guy.
11/26/2025
Marianne A. VERIFIED CUSTOMER
Richard was awesome! Very kind and professional. Always kept me updated on duration and service.
11/26/2025
Ana R. VERIFIED CUSTOMER
Good service
11/26/2025
Tiffany H. VERIFIED CUSTOMER
We appreciate Rick’s delivery of information, his knowledge, and his willingness to be upfront about the estimated duration of service tasks
11/26/2025