Rick Davis is an exceptional Service Manager with sincere professionalism. He truly cares about his customers and completely, consistently exceeds expectations. Rick treats his customer's vehicles with as much care as he would his own vehicle. I always request Rick as my Service Manager every time my vehicle needs service. Toyota needs more Service Manager's like Rick Davis.
6/7/2025
Kathleen T. VERIFIED CUSTOMER
Excellent with a smile thank you
6/7/2025
Samia N. VERIFIED CUSTOMER
I always trust Toyota. Thank you Wesley Chapel Florida for keeping me happy.
Samia N
6/7/2025
Ursla L. VERIFIED CUSTOMER
Very helpful and efficient
6/6/2025
Seden D. VERIFIED CUSTOMER
Joseph is very helpful and he did a great job by explaining every single details.
6/6/2025
James M. VERIFIED CUSTOMER
Rick took excellent care of my wife and I this morning. Couldn’t be more thankful with the level of service Rick provided to us.
6/6/2025
John Y. VERIFIED CUSTOMER
Damian was great, everything was explained and the service was done quickly. I received text updates during the work and received a phone call on completion. Very professional and clean shop, I am very satisfied with the service I received.
6/6/2025
Danny C. VERIFIED CUSTOMER
The part was not in stock for repair of the Toyota recall. Damian was not the one who made the appointment with me. This should not have happened if a system was in place to assure that parts needed for a specific recall scheduled on a certain date were in stock. If not, a call to postpone the work should have been made to me.
6/6/2025
Bobby M. VERIFIED CUSTOMER
Good job
6/6/2025
James L. VERIFIED CUSTOMER
She was very good at her job. She said the car would be done in 2 to 2.5 hours and it was.
6/6/2025
Mark E. VERIFIED CUSTOMER
I got good service and the whole time was about 45 minutes.
6/6/2025
Jennifer W. VERIFIED CUSTOMER
I had a 7:00 appointment, was not serviced first. The wait & communication was lacking.
This does not reflect on the service I received by my service representative. He was sooo friendly, honest & to the best of his ability helped!
Again, wait time after first appointment ridiculous!
6/6/2025
Debra B. VERIFIED CUSTOMER
Excellent service
Very satisfied
6/6/2025
Ashley H. VERIFIED CUSTOMER
Fantastic service. I finally got my recall taken care of. I appreciate the inspection and recommended services. Joseph helped with my late pickup and topped off my coolant.
6/6/2025
Patricia P. VERIFIED CUSTOMER
He was very helpful and took the time explaining things to me and even assisted me in getting a ride to the dealership to pick up my suv. I wii
6/6/2025
Vahram A. VERIFIED CUSTOMER
Rick Davis **** salesman
6/6/2025
Zayonara R. VERIFIED CUSTOMER
Very friendly staff. I was very satisfied with service provided. Richard was very professional and polite.
6/6/2025
Yanet S. VERIFIED CUSTOMER
Thank you for work hard and quit
6/6/2025
Joseph T. VERIFIED CUSTOMER
Mason and Joe knew everything that I needed. Got it done quickly. Mason especially ordered the side plastic under my seat to be installed when I bring it in for an oil change Joe and Mason highly professional very capable.