First time working with Joe. He’s very prompt and professional. Wouldn’t hesitate to work with him again
5/2/2025
Melissa W. VERIFIED CUSTOMER
Rick is always professional and great when I come in.
My only complaint is that I really think if you have an appointment that you should not be there waiting for 4 1/2 hours. That’s a little ridiculous. Several other customers complaining about the wait as well while we were there.
5/2/2025
Mei H. VERIFIED CUSTOMER
Rick is an excellent advisor. Always so pleasant to work with, prompt, and delivers with a smile. He always deliver before his promised time, which is an A+ in my book. We will continue to come back because of Rick.
5/2/2025
Sally A. VERIFIED CUSTOMER
The wait was to long, I completely understand my car needed a lot done but I was waiting there for 6 hours today
5/2/2025
Rick G. VERIFIED CUSTOMER
It took over 3 hours to change the air filter and complete an oil change
That seems a bit excessive to complete an oil change
5/2/2025
Mailoha K. VERIFIED CUSTOMER
Dear Service Supervisor,
My name is Mailoha K
5/2/2025
Charlotte M. VERIFIED CUSTOMER
Trust me when I say, you do not want me to comment.
5/2/2025
Carlos M. VERIFIED CUSTOMER
I had a good experience with Rick, he was very friendly, respectful and polite and also he helped me with everything
5/2/2025
Pete V. VERIFIED CUSTOMER
Thank you for the service
5/2/2025
Terry P. VERIFIED CUSTOMER
Solid hire: impeccable customer service support; knowledge of product experience(‘01 RAV).
Thanks Scott!
5/2/2025
Andrew T. VERIFIED CUSTOMER
The service manager was awesome!!!!
5/2/2025
Humberto S. VERIFIED CUSTOMER
Nice attention and nice people
5/2/2025
Harriet N. VERIFIED CUSTOMER
Amanda was very knowledgeable about the cars service needs and I was very impressed. She was very kind and easy to talk to and I appreciated all the help she gave me going above and beyond what she needed to do I’m sure!!! I would certainly like to continue service with her in the future! Thank you so much.
5/2/2025
Edith R. VERIFIED CUSTOMER
Amanda was very helpful and professional
5/2/2025
Jalyn I. VERIFIED CUSTOMER
I will watch for the survey! Daniel was great!
5/2/2025
Thomas D. VERIFIED CUSTOMER
My appointment was for my Camry 20,000 mile inspection. Amanda Velez was excellent, I was in and out in under 1 hour. Great job everyone at Wesley Chapel Toyota
5/2/2025
Courage O. VERIFIED CUSTOMER
Amazing service with Rich K. today. It was a big one, and took some time, but he kept me informed at all steps and provided updates in a timely manner. Will be returning next month to work with Rich K.
5/1/2025
Evelyn P. VERIFIED CUSTOMER
I went to Toyota without an appointment and Joe helped me out as well Joseph I wanna say thank you very much for your excellent service next time. I make sure I go to you again also will advise my friends who have to Toyota as well. My family to go to to him.
5/1/2025
Christine D. VERIFIED CUSTOMER
Joe was awesome!
Super honest and upfront with what my vehicle needed today