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Real Reviews from VERIFIED CUSTOMERS
Stephanie K. VERIFIED CUSTOMER
Your welcome. Glad that you were out friendly so I didnt have to be out in the cold while I was there.
2/5/2026
Bonnie G. VERIFIED CUSTOMER
The service was good except when the car was done they wanted to charge me for it and I have a service warranty on the car
2/5/2026
Timothy B. VERIFIED CUSTOMER
Very friendly and knowledgeable staff. Worked me in without issues. Much appreciated.
2/4/2026
Angela M. VERIFIED CUSTOMER
Superb experience from all parties involved, from cleanliness of building to customer service. Highest rating I could have, exceeds expectations by a long shot.
2/4/2026
Senior M. VERIFIED CUSTOMER
Very quick and efficient. Very happy
2/4/2026
Li B. VERIFIED CUSTOMER
Blaine did an excellent job and I am very happy.
2/4/2026
Kathleen S. VERIFIED CUSTOMER
Toyota employees are always personable and helpful.
2/4/2026
Cristian F. VERIFIED CUSTOMER
blaine is da goat
2/4/2026
Beth C. VERIFIED CUSTOMER
I came in for a 5000 mile service. I left with no windshield washer fluid and the car still saying it needs serviced. I obviously can put in washer fluid myself but it’s just the point of it. Thanks
2/3/2026
Robert D. VERIFIED CUSTOMER
All good. Thank you
2/3/2026
Mary W. VERIFIED CUSTOMER
Always great service thank you!!Blaine was very kind and knowledgeable I really appreciate it
2/3/2026
William W. VERIFIED CUSTOMER
Thank you
2/1/2026
Lloyd C. VERIFIED CUSTOMER
Excellent service
1/31/2026
Rodney L. VERIFIED CUSTOMER
Great service as always, rodney is the best
1/31/2026
Connie W. VERIFIED CUSTOMER
Great service. The best. Always referring Moses to other's!
1/31/2026
Megan E. VERIFIED CUSTOMER
Tyler was very helpful and polite. Tyler noticed an error on my invoice and quickly corrected it. Would recommend him as a service advisor.
1/31/2026
Whitey M. VERIFIED CUSTOMER
I had hopes for the change in ownership, but it’s the same poor experience- it seems like they are always playing some angle to not provide cheerful service, or access to existing deals - just not transparent at all. Going forward, I’ll use other dealerships whenever possible - it’s a drag, but I’ve had too many poor experiences down there that I don’t have at Dan Cava, in Beckley, or at Sheehy in Fredericksburg……
1/30/2026
Krishnan S. VERIFIED CUSTOMER
Really appreciate the immediate help provided by Mr. Rodney Lambert. Although the service request was a minor one (removal of wheel lock), Mr.Lambert ensured it was done professionally and in a timely manner. Thank you. Keep up the good work.
1/30/2026
Stacey W. VERIFIED CUSTOMER
I’m getting text said the work was done and my truck has not even been in to work on truck. I called today to make sure part was in because I was afraid their will be delayed because of weather. I was told Tyler will call me to tell me what’s going on and to repair and didn’t get a call back yet.
1/29/2026
Linda F. VERIFIED CUSTOMER
Rodney was in a hurry. Confused me with another customer on the computer. Did not know I purchased my car from U Motors (now Moses)
1/29/2026