I was told I needed a catalytic converter by my mechanic, but he had a question as to whether it had to be California federal emissions. I told this to Moses service dept. and they told me I only needed a new 02 sensor. They sold me the 02 sensor for about $670.00. Two days later my check engine light came on so I made another service appointment. At this time they told me it wasn’t the 02 sensor and that the “02 sensor was fried” and that means I need a new catalytic converter estimated at $1400.00. What is wrong with the service department??? This is the SECOND time this has happened. The first time I went in for an electrical short and they said I needed an 02 sensor and converter. As I drove away, the electrical short was still apparent and I had to GO BACK . Finally, they replaced the rear lens and body and socket to fix the electrons short and it cost me over $2000.00. in parts I didn’t need to fix the short! I am frustrated and infuriated with this type of insane service. As long as I can help it, I will never go back or recommend Moses to anyone
2/26/2026
Steven P. VERIFIED CUSTOMER
Rod is the best. Great to work with and does a super job.
2/26/2026
Kristin P. VERIFIED CUSTOMER
Great service
2/26/2026
George L. VERIFIED CUSTOMER
Repair prices are insane. $800+ to replace 6 spark plugs. I feel sorry for people that have to pay that. Also I request two items be done and I get a list of other things. I have ADHD too, and I know we can’t discriminate on hiring people. But please listen to the customer and do what they ask before you decide to chase the squirrel. Most likely will get all my future repairs somewhere else.
2/25/2026
Joan C. VERIFIED CUSTOMER
Very nice and polite.
2/25/2026
Richard F. VERIFIED CUSTOMER
To much money
2/25/2026
David P. VERIFIED CUSTOMER
Oil was slopped across the engine, causing it to burn and smell for several miles.
2/25/2026
Donna K. VERIFIED CUSTOMER
My car was taken back within 5 minutes and serviced in less than 30 minutes
2/24/2026
Ma Q. VERIFIED CUSTOMER
Excellent.
2/24/2026
Ashlea S. VERIFIED CUSTOMER
The staff was very friendly and helpful to make sure I got my car in today for it to be looked at and problem resolved.
2/24/2026
Randy S. VERIFIED CUSTOMER
Wouldn't trust my vehicle being serviced anywhere else. Tyler Wilfong was great and even suggested what I needed next time I come in.
2/23/2026
Regina T. VERIFIED CUSTOMER
Everytime I come in Rodney talks to me like I know absolutely nothing about my vehicle. He questioned me when I said I needed an alignment the last time I came in. I do not want to deal with him anymore. Dan Cava in Fairmont is looking good. I have bought 3 trucks there and get treated this way?
2/21/2026
Lucille H. VERIFIED CUSTOMER
Rodney is always a great service representative!
2/21/2026
Kristin P. VERIFIED CUSTOMER
Rodney was great! Work completed in a timely manner. Great service.
2/21/2026
Richard W. VERIFIED CUSTOMER
Prices is outrageous for the service you get
2/20/2026
Sonya S. VERIFIED CUSTOMER
Rodney answered all questions and was.very pleasant. Thank you
2/19/2026
Diana F. VERIFIED CUSTOMER
Thanks for your service and got everything done.
2/19/2026
Josh S. VERIFIED CUSTOMER
They were professional and quick. It was a comfortable waiting room and I can’t thank you enough for taking care of my vehicle.
2/18/2026
Carey P. VERIFIED CUSTOMER
Always quick. We arrived early and still serviced quickly. Thanks!
2/17/2026
Joel P. VERIFIED CUSTOMER
When making my appointment I specified to not rotate my tires. They were rotated. The technician stated that my tires were 4/32 and two of my tires were only installed a few months ago. Then in my print out it stated that I wasn’t happy with the way that my floor mat was fitting. On my last trip to the dealership I had fingerprints on my interior. I wanted to use this dealership because it was closer to my location but toss that out the window