I asked for rear wiper blade to be replaced asked status of brakes, and rotors and tentative maintenance repairs as vehicle will be taken to New York next year, too to update Edwin over Sue on vehicle as my wife passed away. The oil change price yes great deal, recall work on bumper thank you. I'm on different occasions even with my wife alive this dealership I've been reminded again, you feel like cattle moooove ya in moooove ya out. Remove text messages to my, Ed's cell, I'm not Sue
8/1/2024
Francisco V. VERIFIED CUSTOMER
At Premier Place they sold me a car with problems, as is possible for a new car, and the transmission is already failing. I have taken it there on several occasions and they do not fix anything, they just make me waste my time because I have taken it there twice and they do not fix anything, the car is still the same or worse.
8/1/2024
Ij M. VERIFIED CUSTOMER
Last week was so busy at DWTOLV, so Dan Rossey was able to book my appt for 07/30/2024, for my HIGHLANDER RECALL & also we got in fuel injector cleaning w/ 21 point inspection.
I'm happy.
8/1/2024
Ruby M. VERIFIED CUSTOMER
Cuando lleve la hilander a cambiar la llanta me lleve la sorpresa de que me entregaron la camioneta asta las 7:00 pm y ademas me pierdan el candado tube el mismo problema con otra llanta y cuando quise poner la refacción no encuentro el candado la llevo un sábado y me toman la orden que no tiene la llanta asta el lunes la regreso el lunes y mela entrego asta las 5 dele tarde les digo que va a pasar con el candado si lo van a reponer y que lleve la camioneta el martes perdí dos días de trabajo por su gran servicio y lo único que me van a decir es o sorry lo siento mucho
8/1/2024
Fernando O. VERIFIED CUSTOMER
I understand that you guys can get busy, but I was treated in a rude Way the guy that took care of me wasn’t very polite
8/1/2024
Luz T. VERIFIED CUSTOMER
Michael McDermott is always very helpful and gave us valuable advise.
8/1/2024
Ceasr P. VERIFIED CUSTOMER
Very professional ???? tku
8/1/2024
Evelin S. VERIFIED CUSTOMER
Everything was quick and nice everyone helped me through my first maintenance visit
8/1/2024
Diane C. VERIFIED CUSTOMER
I had an urgent situation. I got an appointment with Mike right away, and not only did he get right back to with what the problem was, he advised me of some other issues that required attention. My car was all fixed within a day and I felt well-taken care of.
8/1/2024
Douglas L. VERIFIED CUSTOMER
Mike was training a guy named Brian who assisted with the intake of the car. 5 stars to both of them. Brian was friendly, welcoming, and seems very good with people. I'm glad his potential was noticed as he is a great part of your team. Mike was efficient, knew his job well, and was an example of toyota's excellence. The free latte while I waited for my service was the cherry on top. Thank you guys.
8/1/2024
Gregory A. VERIFIED CUSTOMER
Dan was very helpful and suggested I do an oil change in Sept my last coverage before my 2 years is up.
8/1/2024
Regina P. VERIFIED CUSTOMER
Always goes beyond expectations !!!
8/1/2024
William O. VERIFIED CUSTOMER
Muy buen servicio
8/1/2024
Alison M. VERIFIED CUSTOMER
The service took over 3 hours and I had to end up asking if my car was ready after receiving a text saying it was. The message said to wait 15-20 minutes for the paperwork to be ready and that I would be contacted to go get my car. The specialist I had walked by me repeatedly and never told me my car was ready after I waited another hour after the text. So no I was not satisfied if the service .
8/1/2024
Luzmila Toledo. VERIFIED CUSTOMER
They were very helpful and right on time thank you
7/31/2024
Joel L. VERIFIED CUSTOMER
The service advisor Benny did not call me back when service was ready.
7/31/2024
Maria A. VERIFIED CUSTOMER
Good service and excellent attention.
7/31/2024
Marc M. VERIFIED CUSTOMER
Eduardo was awesome. Professional and thorough.
5 stars
7/31/2024
Wesly T. VERIFIED CUSTOMER
Kelli was knowledgeable and readily answered any questions I had. She also provided quality customer service. I could not be happier with my service.
7/31/2024
Raul H. VERIFIED CUSTOMER
Daniel is Great guy is my first time with you because I’m moving from Nc and I’m sure I’ll come back!!