I had an appointment at 8am I was told by Kelli that it would by 1hour -1 1/2 hour waited almost 3 hours not sure what happened wasn't updated or anything. Never waited this long before with appointment very disappointing. Feel like I got scamed into being up sale to wait 3 hours ridiculous I would have just did the regular oil change if that's why it took longer. Also my car was not put thru the carwash is that service not offered anymore? I hope next time I go there for oil change it's not like this because I will regret have buying the oil change package
8/10/2024
Jazmin C. VERIFIED CUSTOMER
Thank you
8/10/2024
Aprilleen L. VERIFIED CUSTOMER
The same problem happened today. 2 days after we got the 4Runner back. ????
8/10/2024
Aileen L. VERIFIED CUSTOMER
Thank you so much to Eduardo for easing our worries when our check engine light came on during our road trip. We appreciate how promptly you addressed our concerns and urgency. Thank you from the Canadians!!
8/10/2024
James C. VERIFIED CUSTOMER
Fast and very good service
8/10/2024
Jose L. VERIFIED CUSTOMER
Muchas gracias Eduardo es un gusto cuando el nos atiende a mí y a mi esposa muy buen servicio gracias
8/10/2024
Jose D. VERIFIED CUSTOMER
Muy satisfecho
8/10/2024
Lassana D. VERIFIED CUSTOMER
Good fellas
8/9/2024
Leslie F. VERIFIED CUSTOMER
No one called us when the vehicle was done no. One offered a car wash.can we get one complimentary oil change.
8/9/2024
Hilario P. VERIFIED CUSTOMER
Thank you
8/9/2024
Linda W. VERIFIED CUSTOMER
I thought they were fast and efficient.
8/9/2024
Timothy G. VERIFIED CUSTOMER
Eduardo handles all of our vehicles. He does a fantastic job listening to our concerns. He's very knowledgeable and his customer service is top notch. He is an asset to your dealership.
8/9/2024
Elisa M. VERIFIED CUSTOMER
Michael was very nice and helpful and I’m very grateful to him thanks Michael for getting my truck fix thanks!! Lisa McClure
8/9/2024
Darline M. VERIFIED CUSTOMER
I look forward to receiving your survey. Eduardo has been taking care of my son's 04 Tundra for more than six years. He answers all my questions in detail. He's professional, knowledgeable, kind, and considerate. It's a pleasure doing business with him, and I always leave feeling like a valued customer.
8/9/2024
Rhonda G. VERIFIED CUSTOMER
Nelson provided me with excellent customer service!
I will continue to have my car serviced at David Wilson Toyota because you have outstanding employees.
8/9/2024
Rosa C. VERIFIED CUSTOMER
He was very gentle respectfully, very good service, thank you ??
8/9/2024
Maurile N. VERIFIED CUSTOMER
Everything was good but only one thing they don’t do it was after my car service they didn’t wash my car
8/8/2024
Vinodchandra M. VERIFIED CUSTOMER
Excellent service and friendly staff, Eduardo satisfied me with my questions, now I can say, thumbs ????up
8/8/2024
Bety R. VERIFIED CUSTOMER
No se completó el RECALL,sigue mostrando el warning .Fueron casi tres horas esperando y no hicieron bien el trabajo.Gracias