He was very professional and kept me updated throughout the day.
4/28/2025
Gevork K. VERIFIED CUSTOMER
Excellent
4/27/2025
Jason A. VERIFIED CUSTOMER
Erik did a great job! Terrific customer service!!
4/27/2025
Tori L. VERIFIED CUSTOMER
Danny was great and gave wonderful customer service!
4/26/2025
Disha R. VERIFIED CUSTOMER
Great service per usual!
4/26/2025
Won Sik. VERIFIED CUSTOMER
Jorge was awesome in getting the servicing done, as well as answering questions I had regarding future servicing.
4/26/2025
Celia L. VERIFIED CUSTOMER
It’s unclear what, if anything, was looked at during the servicing. I asked for the battery to be inspected but it wasn’t, and the battery died within the week. When I picked up my car there was no one from service to explain what was actually checked in our car.
4/26/2025
Karen D. VERIFIED CUSTOMER
Everything was fine. My service advisor was great. But after spending over $100,000 for a car and not even getting a car wash before I picked it up was very disappointing. I left with a dirty car. I’ve been a customer since 1994 only owned Lexus‘s since and always had my car washed before before I picked it up. I did call and say something to my Service advisor and he apologized, but it still pisses me off.
4/26/2025
Helen P. VERIFIED CUSTOMER
Eric was prompt and very informative. I am happy to service my vehicle with Lexus of Glendale. Thank you !
4/26/2025
Rachelle S. VERIFIED CUSTOMER
I first want to say that this has never happened before. Also, everyone at your location is beyond helpful and professional.
This was the first time, it did not look like my car had been washed. I also had something that looks like sawdust on the passenger’s side carpet.
4/26/2025
Joel M. VERIFIED CUSTOMER
The service was very good and so were the employees.
4/26/2025
Vardui T. VERIFIED CUSTOMER
Yes I completely satisfied with the service. Thank you
4/25/2025
Izadi Family. VERIFIED CUSTOMER
Excellent and timely
4/25/2025
Bagdasar B. VERIFIED CUSTOMER
Everything was great , thanks
4/24/2025
Michiyo S. VERIFIED CUSTOMER
Thanks
4/24/2025
Kathleen G. VERIFIED CUSTOMER
Alex was lovely. Got in and out in a timely manner unlike all my previous visits..
4/24/2025
Dennis L. VERIFIED CUSTOMER
He was awesome to work with.
4/23/2025
Cheryl R. VERIFIED CUSTOMER
He was exceptionally professional, respectful and polite!
4/23/2025
Mariana B. VERIFIED CUSTOMER
Danny was awesome! He figured out that the ignition coil was the engine light issue, he called and he figured out it was covered by the extended warranty, he ordered the part and got the part replaced within 24 hours, which was very expedient and convenient for me. Thank you, Danny! The way you handld my car repair was perfect! I really appreciate it.
4/23/2025
Kristine M. VERIFIED CUSTOMER
Always a pleasure to bring my car in! You’ve got great staff at this dealership! Thank you!