I have visit Lexus of glendale before n my experience was not the greatest with every advisor I had before. This time around the advisor Erick was very kind and his customer service was good.
Thank you Erick.
5/15/2025
Lara M. VERIFIED CUSTOMER
He is always been helpful, fast to respond and pleasant all the time. Excellent customer service
5/15/2025
Aykanush M. VERIFIED CUSTOMER
The customer service got improved. The service was completed before the given time. Well done!
5/14/2025
Diana R. VERIFIED CUSTOMER
Very friendly and great service!
5/14/2025
Efren R. VERIFIED CUSTOMER
excellent service
5/14/2025
Mia W. VERIFIED CUSTOMER
Came in after my sunroof combusted on the freeway. Service team told me there would be an inspection to see about coverage under warranty. The service tech lied and told me an inspection was done and it was not covered. Only when I asked for a written report did he then tell me he had lied and an inspection was not done. I then had to take my issue to Lexus corporate where they determined they would fully cover my sunroof. My service tech then informed me they were doing the repairs, I asked if the camera in my car (which I had been informed in this process had a recall) would also be repaired while with their team, he assured me it would be. When I picked up my car no service had been done to my recalled camera. Horrible experience.
5/13/2025
William F. VERIFIED CUSTOMER
Everything was great.
5/13/2025
Lorin P. VERIFIED CUSTOMER
Great job
5/12/2025
Grace M. VERIFIED CUSTOMER
He was great.
5/12/2025
Wendi V. VERIFIED CUSTOMER
Alex and team were exceptionally kind as always. Thank you!
5/12/2025
John G. VERIFIED CUSTOMER
Amazing communication from the team and great job on taking care of us. Thanks again, fantastic job.
5/11/2025
Julie C. VERIFIED CUSTOMER
Tony was great and made sure everything went smoothly. I appreciate his and Chris’s assistance with this. Thank you!
5/11/2025
Raquel D. VERIFIED CUSTOMER
Mr. Hernandez wad very professional in handling my issues as well as the Manager in Auto Service Department. I'll give them 2 thumbs up.
5/11/2025
Rebecca M. VERIFIED CUSTOMER
This has been the best experience by far at this dealership. Sergio was so responsive and respectful it was fantastic. He deserves all the praise.
5/11/2025
Roula F. VERIFIED CUSTOMER
The service advisor and the staff were very helpful.. made my day❤️
5/11/2025
Nerses B. VERIFIED CUSTOMER
Thank you, thank you I appreciate your job. Thank you so much all of workers they wear very friendly then special thanks to Eric Ucelo
5/10/2025
Elizabeth C. VERIFIED CUSTOMER
Erik was helpful and lovely. I would chose him anytime I want my Lexus serviced.
5/10/2025
Phanumat S. VERIFIED CUSTOMER
Great service and great convenience. They took care of my car and it’s running excellent now! Thank you to my technicians.