When I was signing the paperwork for the courtesy car I was subjected to the rudest, most patronizing individual I have ever encountered in my 30 years of dealing with Lexus of Glendale. I am an elderly woman. I questioned some of the items that were on your new agreement document. He demeaned me y and told me I was being difficult, didn’t like the tone of me voice. I was awful. During the whole interaction he appeared angry.
8/22/2024
Jerson S. VERIFIED CUSTOMER
vehicle came back w missing hubcap
8/22/2024
Mercy B. VERIFIED CUSTOMER
My car totally messed up whoever that mechanic screwed up my car
8/22/2024
Lawrence E. VERIFIED CUSTOMER
Job well done. Thank you
8/22/2024
Han J. VERIFIED CUSTOMER
You did a great work !
Thank you so much.
8/22/2024
Weiqiang Z. VERIFIED CUSTOMER
"The parts near the car's windshield wiper are not securely fixed. When driving on the highway, the parts are lifted by the wind. Please help resolve this issue. Thank you."
8/22/2024
Rita W. VERIFIED CUSTOMER
Mitchell was professional, thorough in his explanation, and kept me well informed throughout my car servicing.
I was extremely pleased to work with him.
8/22/2024
Haeran P. VERIFIED CUSTOMER
Always happy with service here
Thx. George !
8/22/2024
Andrew C. VERIFIED CUSTOMER
Great service all the time !!!
8/22/2024
Anna B. VERIFIED CUSTOMER
He did amazing job!!!
8/22/2024
Robert S. VERIFIED CUSTOMER
Eric provided outstanding service. He is a credit to your company!
8/21/2024
Nicholas M. VERIFIED CUSTOMER
I have been driving with a tire sensor light for months and asked the service rep to fix it. The oil change & inspection was supposed to take two hours . I waited for four hours. Sensor light was never fixed.
8/21/2024
Agnes K. VERIFIED CUSTOMER
Danny Mata helped me with exceoservice
8/21/2024
Lydia M. VERIFIED CUSTOMER
Mitch is great.
8/21/2024
Julius R. VERIFIED CUSTOMER
Danny Mata is very accommodating and has delivered excellent customer service. I am very happy to have been helped by him.