Mitchell was great. Friendly, excellent communication, felt as though he enjoyed his job. Grateful for his attentive service.
8/31/2024
Robin N. VERIFIED CUSTOMER
Your service advisor give me estimate of repair too price $ 4560.00 then not worth I can’t effort to pay
Thank anyway
8/30/2024
Ann T. VERIFIED CUSTOMER
Prompt. Efficient. Knowledgeable.
Pleasant to work with.
8/30/2024
James C. VERIFIED CUSTOMER
ERIC was a 5 star
8/30/2024
Pavel B. VERIFIED CUSTOMER
We have been customers there for a very long time and have even bought all for of our vehicles from the same sales person. We also drive a great distance to get our car serviced only from Lexus of Glendale. Our appointment for an oil change was at 12 noon and we arrived at 12:05 pm. The service consultant did not see us until 12:45 and our car was not finished until after 4 PM. Because of this very long delay it took us 3.5 hours to drive back home as traffic was horrendous. What is the point of having an appointment when it still takes so long just to have an oil change? Our experience with your dealership over the past 15 years has been stellar but this is the only time that we have had an issue. We have you service our LC500.
8/30/2024
Richard A. VERIFIED CUSTOMER
Eric worked very hard taking care of my needs. Very satisfied with his commitment.
8/30/2024
Gita D. VERIFIED CUSTOMER
Keep up good service
8/30/2024
Tommy G. VERIFIED CUSTOMER
Mitch was fantastic.. he made sure that l was completely satisfied.
8/30/2024
Carolyn B. VERIFIED CUSTOMER
Thanks for the fast, efficient and friendly service!
8/30/2024
Malen R. VERIFIED CUSTOMER
All good. Fast. Efficient and Friendly Staff
8/30/2024
Alma M. VERIFIED CUSTOMER
This is the first time I meet Taylor and am very satisfied with his professionalism. I greatly appreciate his service. He was willing to listen to my concerns and guided me to find a solution
Taylor appears to have knowledge and skills to deal with people. He is an asset to the Glendale Lexus team
I have been a customer of Glendale Lexus since 1995.
And most of these years I had Scott who was the reason I stayed with this dealer.
Taylor demonstrates to have great potential.
I am a HR career person and I can tell Taylor is trustworthy
Thank you
8/30/2024
Chantra B. VERIFIED CUSTOMER
He is efficient and responsive and a friendly advisor.
8/29/2024
Shelley G. VERIFIED CUSTOMER
Thank you!
8/29/2024
Yvette D. VERIFIED CUSTOMER
Thanks for Mitch and after-hours manager who assisted us in getting car out after arriving to pick up almost an hour after closing. We appreciate it.
8/29/2024
Judy D. VERIFIED CUSTOMER
As always, Glendale Lexus provided great service with excellent communication and a coffee and a loaner to go! I appreciate everyone’s professionalism and left the sight with confidence in my vehicle.
Thank you!
8/29/2024
Erna Lopez. VERIFIED CUSTOMER
I am pleased with the outstanding service of your company especially with your representative,Mr. Mata at Glendale Lexus.. thank you so much.
8/29/2024
James K. VERIFIED CUSTOMER
I believe your management is already aware of the situation. I will say, that communication internally between your various departments is nonexistent and does not serve the customer at all. This is an area where significant improvement would go along way.
8/29/2024
Alejandro D. VERIFIED CUSTOMER
Will do Taylor Price great customer service
8/29/2024
Saba F. VERIFIED CUSTOMER
I’m not sure who Giovanni is but we loved our salesman Tarro Basha (spelling?) thank you!
8/29/2024
David O. VERIFIED CUSTOMER
The service man said it would take 4 or 5 hours but it only took 3 and1/2 hours.