This was my first Lexus and I am impressed with the service. You have a customer for life. Thanks!
8/25/2024
Kattan J. VERIFIED CUSTOMER
Very good communication by Mr. Price. I greatly appreciated the level of customer service that I received from him and the rest of the customer service staff which provided me with a loaner car so quickly and at such short notice. Would gladly come back to Lexus of Glendale in the future for service.
8/25/2024
Kenneth T. VERIFIED CUSTOMER
Great experience.
8/25/2024
James C. VERIFIED CUSTOMER
He got me a last minute loaner that really freed up my day.
8/25/2024
Matthew M. VERIFIED CUSTOMER
Very helpful
8/25/2024
Jason L. VERIFIED CUSTOMER
Thanks!
8/25/2024
John G. VERIFIED CUSTOMER
Great experience. Great service.
8/25/2024
Jason W. VERIFIED CUSTOMER
Thank you
8/25/2024
Sanguk-John P. VERIFIED CUSTOMER
He is not welcoming at all with not smailing face. I wonder he might had bad morning or not. Not even say hello or introduce himself.
I don't want him to get my car service done next time please.
8/25/2024
Karen A. VERIFIED CUSTOMER
Reason I bought stupid Lexus cause of referral od good service but now I regret that I got this stupid car cause of bad service at service Dept.I won't referral to anybody around me..
Don't send me this kind of stupid survey..
8/25/2024
Marine Palamutyan. VERIFIED CUSTOMER
Jorge is always so accommodating and knowledgable. He’s a pleasure to work with.
8/25/2024
Adrineh K. VERIFIED CUSTOMER
I love how customer service was excellent. Answered all my questions and sales team had my buying options available in case I wanted to buy
8/25/2024
Steven D. VERIFIED CUSTOMER
The excellent service provided by Danny Mata and the entire Service Department is of the highest level. Additionally, Danny checked in with me while waiting for valet to deliver the car and we had a pleasant conversation. Today's experience felt more like a trip to a country club rather than a trip to the mechanic.
8/25/2024
Juan A. VERIFIED CUSTOMER
One slight miscalculation with the time. Was told I’d get a call at 1:00pm and didn’t. I had to call and then I was told the car was ready. Seemed like it was forgotten.
8/25/2024
Kenneth M. VERIFIED CUSTOMER
Mr. Gerardo Temores was not very courteous and accommodating. Didn’t tell me that the car was ready, after waiting for more than4 hours. Didn’t even explain what was wrong.
8/25/2024
Walter H. VERIFIED CUSTOMER
Very happy woth the experience and lowered the cost for the service! It really makes a difference to have someone treat you well and respect on such hard times to pay any bills.
8/25/2024
Ketty R. VERIFIED CUSTOMER
Erick was very profesional great customer service
8/25/2024
Celine A. VERIFIED CUSTOMER
My service was excellent and my car came back clean n dude n out
8/25/2024
Sareena S. VERIFIED CUSTOMER
argenis was very helpful and kind! i look forward to working with him again in the future
8/24/2024
Steven G. VERIFIED CUSTOMER
“Brake light failure” notification wasn’t fixed and estimate for new work was too high. Also invoice didn’t have clear explanation of work needed.