Excelente trabajo profesional 100% satisfecho nos an dejado impresionados con su trabajo
9/14/2024
Gus G. VERIFIED CUSTOMER
A rip off. $230 to “inspect” the vehicle for a faulty sensor when all the technician did was plug in the scanner and there was no diagnostic done. Was never told how many hours labor it would take and what the hourly labor fee is. Last time I was overcharged for a core and took half a dozen calls to the service manager to remove and refund the fraudulent overcharge. This is my last visit to Glendale Lexus and a likely complaint to BAR.
9/14/2024
Adonis B. VERIFIED CUSTOMER
First i wuold like to thank Argenis Escobar Hernandez, thank for your helf, well done, regarding service, well done good job.
9/14/2024
Carla W. VERIFIED CUSTOMER
Appreciate the quality service
9/14/2024
Bonnie C. VERIFIED CUSTOMER
He listened to my questions and was able answer all and resolved them.
Mitch was easy to work with and will request him for my next service
9/14/2024
Grigor T. VERIFIED CUSTOMER
I’ve been your customer for over a year, and ive been serviced with most of the personal over the service department , and Mr Navarro was definitely made my experience better with your dealership. Most of your customer service personnel is rushing to get you out of the area, even giving you a loaner with problems, moat of the employees at Lexus of Glendale does not care about you, not even a second! But mr Navarro, was so patient with me and took good care of me, he made sure i drive away with a safe car, with all my concerns written down and always responded my text messages and kept me updated.
I will definitely comeback for another service, but first will call Navarro! A professional person! Thank you
9/14/2024
Diana F. VERIFIED CUSTOMER
Danny did a great job, he resolved by battery issue and the car is running great once again. The service he provided was excellent. Thank you!
9/13/2024
Robert A. VERIFIED CUSTOMER
Great customer service as usual
9/13/2024
Virginia D. VERIFIED CUSTOMER
All was good just didn't get the wind shield fluid filled up so asked them to do that.
And I hadn't gotten a call when car was ready, I called them. But overall it was very good service
.
9/13/2024
Khorloo D. VERIFIED CUSTOMER
Qucik and easy
9/13/2024
Jackie Jung. VERIFIED CUSTOMER
Danny Meta was wonderful,
9/13/2024
Robert F. VERIFIED CUSTOMER
He is a great rep of your company
9/13/2024
Armond D. VERIFIED CUSTOMER
A++++++
9/13/2024
Carmencita C. VERIFIED CUSTOMER
Thank you.
9/13/2024
Edward K. VERIFIED CUSTOMER
My wife and I sat there Igor over 3 1/2 hours waiting for our car to be serviced. Not once did the service advisor give us an update. For well over an hour I was unable to locate him. Not the service I’m used to from Lexus.
9/13/2024
Frieda J. VERIFIED CUSTOMER
Very impressed with the quality of service and customer service.
Thank you Eric
9/13/2024
Leticia C. VERIFIED CUSTOMER
Great customer service
9/13/2024
Christian A. VERIFIED CUSTOMER
My service representative was not friendly at all so sad ???? also it seems like not happy at the job **** because l have Lexus all my be life and sometimes even that cashiers are not friendly so sad