Helpful, fast; appreciate the car wash at the end as well. Mostly pleased with how fast it went from drop off to pick up, less than 2 hrs on a weekend, that really impressed me
9/16/2024
Helen S. VERIFIED CUSTOMER
I had an outstanding experience working with Mitch. He went above and beyond to ensure to take care of my concerns. His dedication to customer satisfaction truly elevates the Lexus dealership experience.
9/15/2024
Shakeh Z. VERIFIED CUSTOMER
Thank you
9/15/2024
Agavni I. VERIFIED CUSTOMER
Everything was done very professionally.
9/15/2024
Narine H. VERIFIED CUSTOMER
Very good thank you
9/15/2024
Lilit K. VERIFIED CUSTOMER
Mark was great! Very professional, kind, and patient, even after dealing with a previous frustrated customer.
9/15/2024
Arbi M. VERIFIED CUSTOMER
Jorge and Chris have been a huge help.
9/15/2024
Lida O. VERIFIED CUSTOMER
It took them 5 hours to rotate tires,
9/15/2024
ROLANDO S. VERIFIED CUSTOMER
Jorge, very nice person and knowledgeable. Thanks
9/15/2024
Albert V. VERIFIED CUSTOMER
job done perfectly
9/15/2024
Hripsime M. VERIFIED CUSTOMER
There was no communication with me from the dealership once my car was dropped off, despite phone calls and messages on my end.
9/15/2024
Michael Z. VERIFIED CUSTOMER
Mitchell was friendly, professional and transparent with his customer service and goals for my appt today. I appreciated his prompt updates while I waited. He’s a vital member to this company and whose service is why I come here for my appts and nowhere else.
9/15/2024
Brian K. VERIFIED CUSTOMER
Great
9/15/2024
Timothy Y. VERIFIED CUSTOMER
Taylor Price provided great customer service. He always kept me informed regarding the progress. Thank you
9/14/2024
Mousheg G. VERIFIED CUSTOMER
Highest quality service every time I got.
Thank you.
9/14/2024
Lisa C. VERIFIED CUSTOMER
you are the best.
thank you!
9/14/2024
Benjamin T. VERIFIED CUSTOMER
Thank you for being honest and transparent with your appraisal.
9/14/2024
Rhonda B. VERIFIED CUSTOMER
Mitch was super personable and provided the type of concierge service beyond what I have experienced in the past! Top level!
9/14/2024
Gracia A. VERIFIED CUSTOMER
I’m deeply thankful and grateful that Sergio provided me with excellent customer services as usual and treated me with respect, empathy & he’s trustworthy. He’s very knowledgeable, great, awesome and honest what’s needed to be done in my vehicle. I vouch that he’s an asset at the Lexus Glendale Service Department. Thank you too to all the great and hard working employees and KUDOS to the most ever wonderful and kind Manager Jerry Temores for his EXCELLENT SERVICE DEPARTMENT TEAM!!! ????????????