Excellent service and very nice interaction with Edgar. Thank you for a job well done
11/28/2024
Virgilo C. VERIFIED CUSTOMER
Thanks to Jorge, he is a professional.
11/28/2024
Roobina H. VERIFIED CUSTOMER
Thank you for your great service, very quick and easy.
11/28/2024
Sean D. VERIFIED CUSTOMER
Thank you.
11/28/2024
Richard H. VERIFIED CUSTOMER
Very helpful
11/28/2024
Charlie K. VERIFIED CUSTOMER
Thank you Edgar great job
11/28/2024
Marina K. VERIFIED CUSTOMER
Excellent service, Thank you Edgar
11/28/2024
John I. VERIFIED CUSTOMER
Edgar was very efficient and made my service experience enjoyable.
11/27/2024
Camilo B. VERIFIED CUSTOMER
Excellent work.
Thank you for the loaner. Made for an easy process of planning and dropping the car at you dealership. Certainly will continue to visit Lexus of Glendale!
11/27/2024
Barry K. VERIFIED CUSTOMER
Thank you
11/27/2024
John L. VERIFIED CUSTOMER
Mr. Seibert is a knowledgeable professional that saves time and is efficient in his duties….
He adds value to his organization and Lexus by being present, concise, and executes requests with a smile…. Amazing customer service, although we were not able to duplicate the concern in shop - the entire Lexus team was really professional and did a fabulous job at providing the best possible customer service…
11/27/2024
Renaissance Flowers. VERIFIED CUSTOMER
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11/27/2024
Brianna A. VERIFIED CUSTOMER
Jorge Navarro is awesome has provided excellent customer service.
11/27/2024
Ruben H. VERIFIED CUSTOMER
Very well, I'll wait.
11/27/2024
Annette G. VERIFIED CUSTOMER
Danny was so professional and helpful. He was on top of every request I had and made sure to get my service done before the deadline, which I really appreciated, because I have a baby at home. He even helped me get the loaner car I wanted. He’s great and honestly I’d request his service for my next visit to your dealership. Thank you so much for your help Danny, I appreciate it.
11/27/2024
Erik S. VERIFIED CUSTOMER
Mark kept me informed on the status of my vehicle and was professional.
11/27/2024
Vardan S. VERIFIED CUSTOMER
Wait to long
11/27/2024
Donnie C. VERIFIED CUSTOMER
Car runs excellent thank you
11/27/2024
Vanapha R. VERIFIED CUSTOMER
Things didn't go as expected. I paid via a link provided by the representative and appreciated beonly charged for the alignment (- $160), not the top off of the oil. I paid that amount via the link you provided. My husband came by to pick up the vehicle and they charged him the full amount, over $300. I was busy with work and meetings.
Once he returned home and we didn't realize we were charged different amounts but did realize we were both charged. He called back to the service center to tell them as such. They were confused but called back 10 minutes later. They never cleared anything up other than to say they could only cancel my charge amount. We didn't realize until today that we were charged different amounts. To be honest, it was a cluster in how things worked out. I appreciated the representative’s discount as a top off of oil and system inspection doesn’t constitute $160 worth of service,but we didn't get a discount at all and almost got charged a lot more.