Mr. Diaz demonstrated excellence in customer service, responsiveness, and costumer satisfaction. I look forward to completing the survey.
6/1/2025
Warren R. VERIFIED CUSTOMER
Cesar is an excellent representative of your company. Very warm, friendly, personable!
6/1/2025
Elizabeth M. VERIFIED CUSTOMER
It was a fast and easy service. Will definitely return to this location.
6/1/2025
Dale H. VERIFIED CUSTOMER
thank you sir
6/1/2025
Jess F. VERIFIED CUSTOMER
She was skilled and came across as an expert in her profession
6/1/2025
Ivonne G. VERIFIED CUSTOMER
Excellent service. Thank you. Ivonne e
6/1/2025
Lisa G. VERIFIED CUSTOMER
I was told it would only be a couple of hours and it was like more like four hours. I wasn’t too happy about that.
6/1/2025
Arthur M. VERIFIED CUSTOMER
I was completely satisfied with my wonderful experience everyone was on their A game very professional and courteous. What a great team effort. And I already received a quote for my car while I was there in case I decide to purchase another vehicle. Thanks for being a world class organization.
6/1/2025
Margartia O. VERIFIED CUSTOMER
Very good service! Thank you Cesar !
6/1/2025
Diana H. VERIFIED CUSTOMER
Regarding my experience on May 27 with Vanessa. Initial write up for service was smooth. Later that day I received snapshots from Vanessa of the items that needed to be addressed. When I tried to reach her she was not at your facility another service representative took my information and Vanessa called me later. I gave approval for the repairs. She mentioned that the car would be ready May 28 by 5:00pm. For medical reasons I could not be without a car and she arranged for me to have a vehicle. After no updates on May 28 I called your dealership and was told that it was Vanessa’s day off. Well it would have been nice if she made arrangements for another service representative to keep me informed. If a service writer is out of the facility it should be policy to have a backup representative assigned.
5/31/2025
Romeo L. VERIFIED CUSTOMER
My son and I love and trust Toyota Whittier as BEST TOYOTA dealer in North America. Keep up the Good Work!
5/31/2025
Chuck M. VERIFIED CUSTOMER
She was great! Helpful and friendly.
She got me an uber as I had an overlapping appointment.
Do anything to keep her, your lucky to have her.
5/31/2025
Sylvia H. VERIFIED CUSTOMER
Very good service!!
5/31/2025
Elena P. VERIFIED CUSTOMER
customer service is aways at its best.
5/31/2025
Tony S. VERIFIED CUSTOMER
: )
5/31/2025
Brittany D. VERIFIED CUSTOMER
The service on my vehicle itself was fine but I was incorrectly told my vehicle was done and ready for pick up via text when it was not. Due to that error, I took time off work, found childcare and drove an hour round trip for nothing. It was very frustrating and no one knew why the text was sent.
5/31/2025
Monique R. VERIFIED CUSTOMER
Francisco was professional and courteous! Thank you. PS- It would be nice if the service department offered car washes.
5/31/2025
Amanda B. VERIFIED CUSTOMER
Joshua is amazing. He always keeps me up to date on my 4Runner. He’s pleasant and kind. I love walking in and seeing him. He makes servicing my vehicle a breeze. Thank you so much for your kind service and a laugh or two
5/30/2025
Mirna A. VERIFIED CUSTOMER
Very good costumer services, she was very helpful and nice
5/30/2025
Dora G. VERIFIED CUSTOMER
Francisco,Was So help the minute I walk in ,He started service immediately! Cesar was also very welcoming,I renamed a worker Jesus he was very polite also , All of the staff were very informative and helpful I would recommend Toyota of Whittier to all my friends and strangers too Ty Toyota of Whittier,Mrs. Guerrero