I really appreciate the customer service with Vanessa G. She was very friendly and helpful, the service dept waiting room was clean
3/21/2026
Dominique G. VERIFIED CUSTOMER
Gustavo was a pleasure to work with. He made the check-in and check-out process smooth, easy, and exceptional. He was welcoming, friendly, and always had a smile on his face. He also took the time to answer all of my questions thoroughly.
3/21/2026
Nina B. VERIFIED CUSTOMER
~ EVERYONE WAS SO POLITE, SMILES AND HELPFUL..
I JUST WANT TO SAY , AWESOME JOB!!!
THANK YOU AGAIN.
NINA R BARLER.
3/20/2026
Robert L. VERIFIED CUSTOMER
The staff was terrific. Very courteous and professional. Very disappointed in the prices. $500.00 to change out spark plugs? Really? I purchased my vehicle from Whittier of Toyota 14 years ago and changing the plugs were standard part of a tuneup.
3/20/2026
Monica A. VERIFIED CUSTOMER
Francisco was very professional, friendly and very informative. I appreciated him taking the time to answer all my questions and explain in detail and making sure I understood.
3/20/2026
David R. VERIFIED CUSTOMER
Very professional and explained what they did!
3/20/2026
Saeed A. VERIFIED CUSTOMER
I already got an appraisal . Happy with the appraisal. However I was at your dealership for a recall. I was quoted 4 hours for the recall issue but I got out of there in five and half hours. I think it should have taken less than 4 hours for moving the seat and removing the defected chip !!!
3/20/2026
Susan Z. VERIFIED CUSTOMER
The window noise was not addressed and not fixed. I will be taking my vehicle to a window repair shop. ( Right rear window)
May I get reimbursed?
It seems your service team is not trained to remove the door panel and to check or try. You failed to address the problem. What a wasted of my valuable time.
3/19/2026
Angela V. VERIFIED CUSTOMER
Gustavo explained everything that was needed on my vehicle and was not a pushy advisor. Good customer service
3/18/2026
Gustavo G. VERIFIED CUSTOMER
Francisco was awesome. Great customer service skills.
3/17/2026
Veronica U. VERIFIED CUSTOMER
Thank you
3/17/2026
Emily T. VERIFIED CUSTOMER
No service problems. Gustavo was great in handling our service inquiries on our car.
3/17/2026
Gustavo G. VERIFIED CUSTOMER
Vanessa was great. Fast and efficient. Definitely will return.
3/17/2026
Juan A. VERIFIED CUSTOMER
My service provider did an excellent job; however, management is where the problem lies. The new management team has eliminated customer specials entirely, which shows a lack of value for long-time customers. After years of bringing my vehicles here, I’m extremely disappointed to say I will not be returning to Toyota of Whittier.”
3/17/2026
Carla T. VERIFIED CUSTOMER
My rim was scratched
3/15/2026
Jesse R. VERIFIED CUSTOMER
Everything went well
3/15/2026
David A. VERIFIED CUSTOMER
The customer service was really good and the wait time was very reasonable.
3/15/2026
Flavia T. VERIFIED CUSTOMER
Marco was courteous , understanding of my time and communicative . Major turn around in your service department.