As usual, the service is friendly, professional and efficient.
Thank you to Danny and the entire team.
2/9/2025
Kevin H. VERIFIED CUSTOMER
Very professional
2/9/2025
Mark R. VERIFIED CUSTOMER
Miles was great. Service was completed much quicker than I expected.
Thank you Oroville.
2/6/2025
Miles I. VERIFIED CUSTOMER
Miles I
2/6/2025
Stephanie M. VERIFIED CUSTOMER
You guys rock! This is the best car I've ever had. Miles was great. Very friendly and informative. I'm very happy. ????
2/5/2025
Ronda W. VERIFIED CUSTOMER
Miles is awesome goes over and above!
2/1/2025
Inga T. VERIFIED CUSTOMER
I moved to Oroville 1/1/2024. I was treated as if I had been a member since I bought my car in 2010. He answered all my questions, looked over previous dealer maintenance invoices I had. Knew exactly what I needed for this maintenance. Mind you, my truck only has 60,000 miles but I keep up with all maintenance. Great to have a dealership in my city.
1/31/2025
Steve C. VERIFIED CUSTOMER
Miles was great. Has a lot of knowledge and gave excellent customer service. ????
1/31/2025
Kreg J. VERIFIED CUSTOMER
Made multiple trips to oroville Toyota for a recall service that I was told couldn't be completed cause truck has lift.that should have been noticed on first arrival,which got rescheduled due to employee not ordering the parts needed.second arrival they keep my truck till end of day then told me they couldn't do service. Very unprofessional with no regards to my having too take time off work an how many miles traveling for the service
1/30/2025
Koren J. VERIFIED CUSTOMER
When you replace a battery. You should make sure to reset the radio map Etc on the screen. Thank you
1/30/2025
Kimberly C. VERIFIED CUSTOMER
I received excellent customer service. I had a great experience with the Oroville Toyota service department.
1/27/2025
Karen G. VERIFIED CUSTOMER
Miles was great
1/27/2025
Rhonda M. VERIFIED CUSTOMER
I had to bring my car in twice. I traveled from Chico to Oroville. Each time it was there for over 5 hours. They still didn’t seem to know why my interior lights won’t go off. They think I need a completely new headliner because the wire to the light seems to be fuse to the headliner. $1800 is the quoted price. I don’t think so. I paid $195 for diagnostic. Really!!! I really don’t think they knew what the problem is. I refuse to pay $1800. I will just have to deal with the lights staying on. Eventually I will seek another car repair business. Definitely not Toyota of Oroville.
1/23/2025
Rob F. VERIFIED CUSTOMER
Miles did a great job and we appreciated how quickly the vehicle was ready, since we were waiting in the showroom.
1/22/2025
Patricia R. VERIFIED CUSTOMER
It was an issue that we were there for our scheduled service based on time and not miles. Then once he spoke to another employee I was told that I needed to know that this would be the last free service as though they were doing me a huge favor that was out of the ordinary.
1/22/2025
Cassandra C. VERIFIED CUSTOMER
The appt took over an hour which seemed too long considering I had a reservation and it was very basic TC maintenance
1/22/2025
Sebastian M. VERIFIED CUSTOMER
Knowledgeable and customer oriented. Thank you.
1/19/2025
Laticia H. VERIFIED CUSTOMER
Need to hire a car washer. Used to getting a car wash with oil change
1/16/2025
Elisha N. VERIFIED CUSTOMER
Don’t offer online appointments if the customer is still going to just fall into the regular walk-in waiting line, showed up early for my appointment, brought my lunch and still took over two hours to read a service engine OBD code….brought vehicle back for repair the following week and the repair went ok however, billing had paperwork for over $300 (was a warranty repair), paperwork was fixed quickly however when my keys were given to me, the vehicle was actually still back in the service bays and had to be brought up (I had to give my keys back to service). Staff in service were friendly and were honestly trying to help, shuttle service was good, sales people looked at customers on waiting area like we were lepers or something. Also, Cartoon Network (South Park) on TV in waiting room with young children watching….prob not the best