It took longer than I expected to rotate tires and wash my car
5/17/2025
Renee H. VERIFIED CUSTOMER
For what they quoted us as a 2 hour job, ended up as a 5 day job (not including the weekend … so actually 7 days without my car). Lack of communication as to why and when to expect my car back. Very disappointed with the whole experience.
5/15/2025
Steven B. VERIFIED CUSTOMER
Everything about my experience was beyond my expectations. Thank you for a job well done.
5/15/2025
Matthew A. VERIFIED CUSTOMER
Kao went above and beyond great services thank you!
5/14/2025
Mary P. VERIFIED CUSTOMER
Would love to speak to someone in charge so they can know just how unprofessional and inappropriate Miles is as an employee. He should not be dealing with customers in any capacity due to his dishonesty and lack of respect for others.
5/10/2025
Donald O. VERIFIED CUSTOMER
To I liked the way you guys handle my truck and the way I was treated
5/9/2025
Gary-Heidi T. VERIFIED CUSTOMER
I wanted to use my rewards but they didn't know how to redeem them. My traverse is not a personal entertainment platform for the service mechanic. The radio was left at high volume, the drivers seat was readjusted and left no where near what I delivered it at.The air conditioner was at full blast. This is my vehicle, so respect it as such.This is not a first time this has happened here.They want top dollar for service and I will pay for good service.This was not.I am trying to be honest with this review and don't think I want to spend my money here. I came here because this is where the vehicle was purchased.The way the service mechanic left my vehicle is probably the most annoying. My vehicle not his so respect it.
5/7/2025
Dannette M. VERIFIED CUSTOMER
If it wasn't for Zac I would have had to start a lawsuit against your establishment.
Zac was a wonderful help with what happened to me.
A rookie move from one of your techs blew up my engine ????.
I'm extremely grateful to have Zac ????
5/7/2025
Anna W. VERIFIED CUSTOMER
Toyota in Oroville makes it easy to own and maintain my car. Professional, reliable and courteous.
5/6/2025
Mike H. VERIFIED CUSTOMER
They got my car in and out they were very polite I would definitely take my car there again
5/5/2025
Stacey C. VERIFIED CUSTOMER
They were fast and thorough and very friendly.
5/1/2025
Dennis H. VERIFIED CUSTOMER
Your service representatives are devoid of any personal customer service connection with its customers. I did not feel like my business was welcome or important. I doubt I will return. I have used three different dealerships. The one in Lake Havasu, AZ understands how to connect with their customers. I recommend that you study “how” they treat their customers.
4/30/2025
Jan S. VERIFIED CUSTOMER
Good ????
4/29/2025
Sabina S. VERIFIED CUSTOMER
Miles always goes out of the way to explain and adapt to whatever my car needs. He inspires trust and always have excellent communication from him. Super grateful.
4/28/2025
Anne T. VERIFIED CUSTOMER
Zach is a great employee very professional
4/26/2025
Julie J. VERIFIED CUSTOMER
My car was in for normal oil change service with tire rotation. I was in and out in 1.5 hours. I was completely satisfied.
4/26/2025
Nick T. VERIFIED CUSTOMER
I came in for Toyota Factory Service and my break fluid wasn’t top up and online prices and stores prices needs to be fix and be accurate because online says different prices then when showing up to my appointment and being charge extra money.
4/25/2025
Rachelle W. VERIFIED CUSTOMER
Took longer than expected but I’m old, retired, and had a book.
No problem.