Pride Hyundai of Seekonk Auto Repair Service

So happy with your service dept. Everyone is so kind and they actually listened to my issue. I’ll definitely be back for service when my vehicle needs it.

My problem was solved quickly and efficiently. I have no complaints. Kudos to your staff.

This entire situation has been the most miserable experience I have ever had in a retail/service environment. Full stop. The car is an absolute lemon and Pride has done nothing to go to bat for our family. I look forward to never having to go to Pride, let alone recommend them. Terrible across the board.

Always polite and helpful

Very helpful and accommodating

Fixed the problem quick great job

I did my recall and after getting a notice I asked service if I need to bring it in again. They checked and said yes. I brought it in and after waiting an hour was told the recall was already done. I took time off work for a complete waste of my time.

Have to come back for the third time not happy

Great service

Alexia handled the service perfectly, in my opinion. I was sent on my way shortly after the car came out of the mechanic's area. It's frustrating to see my car returned after service is completed and not be notified that I can pay and leave.

The service at Pride has always been exceptional. The warranty work could not be done because the servicer will not allow it. It must be done at Empire dealership. That dealer is terrible Nd 2months they refuse to call me back for help on a purchase less than 10months ago.

Thank you so much I appreciate you guys for the support service

I appreciated the fact that my car was picked up at 8:45 this morning and was delivered shortly after noon. I recognize that it is over a 30 minute drive to the dealership each way which is something I have to consider each time I visit for service. I all honesty I paid full price for a service that I ultimately got although it took two tries to complete. When I spoke last week I was offered the following things as a make good: Wiper blades A free oil change A tank of gas When I expressed on the phone what I would really have preferred is something off the total price of what I had paid in full last week I was told they would let me know if they could do anything. I have not heard anything back from anyone besides my car getting dropped off today. I will consider this experience for any future sales and service needs as at this point it seems Pride Hyundai is satisfied with how they handled my account. My service rep let me know repeatedly that he went “above and beyond” for the convenience of picking up my car and dropping it off today. I also work in customer service and would never use that phrase to a dissatisfied customer who simply was asking for the work he had already paid for to be done to his car. I would appreciate anything else that can be done in the future but if there is no further action I will consider this the end of my relationship with the dealership. The two gentlemen who dropped off and picked up my car today were very polite and professional. Thank you, Tyler

Without an appointment I showed up at the Pride Hyundai service desk last Saturday morning and was greeted by Alexia with a smile, kindness and a listening ear regarding my tire issue. She immediately took control of the situation and drove my car into the garage where it was repaired. Outstanding customer service!! Alexia went above and beyond to help with my almost flat tire!

Quoted incorrect price for repair. Also my luggage nuts spun off and I almost suffered a serious crash. Tech never tightened any of the luggage nuts. I was able to take off remainuggage nuts with my hands. Unacceptable.

Excellent service

I called and asked if my Buick could have it's emergency light checked and was told yes so an appointment was made. After my car was looked at by a mechanic, I was told that nothing could be done there because it is a Buick.

Good work as always. Thank you

Good visit

when I brought the sticker back in that tell when my next oil change is due cause he put the wrong year on it , well I didn't like the comment from the one that did the service