The Navigation System in that model needs to be updated. It is showing that Navigation is unavailable which makes no sense at all considering that it was working a week ago.
7/26/2025
Maria G. VERIFIED CUSTOMER
I came in for an oil change. The tech said, tire rotation and oil change? I repeated, no an oil change.
He then said the tire rotation is part of the maintenance. He did not indicate there was an extra charge, leading me to believe it was a complimentary service.
When the car was ready and he told me the amount of $103. I questioned it because my last oil change was not that much. He replied, "everything is going up in price."
After leaving, I noted that I was charged for the tire rotation which I did not request.
I called and spoke to a manager. In the end he offered a car wash not a refund. I reiterated my call was not to obtain free services but to ensure charges are clearly explained so other customers to do not have the same experience. This has happened twice now at this location.
7/25/2025
Karen P. VERIFIED CUSTOMER
David was very professional and courteous. Did his best to solve the problems with my car but highly recommend the service department at Pride Hyundai.
7/25/2025
Kevin A. VERIFIED CUSTOMER
Thank you pride hyundai for the excellent service!! Your team was and is very professional and informative through the whole process. I will be coming back.
7/24/2025
Robert B. VERIFIED CUSTOMER
Seamless professional pleasant
7/24/2025
Michael P. VERIFIED CUSTOMER
My car has been there since 4/27- blown engine- under warranty- took several weeks to receive approval for the repair with very few updates- no updates at all if I don’t make the call- first 4 weeks were crickets- finally reached out to the manager and got a loaner- I had to rent cars a couple of different times before that. I still don’t have my car ????????♀️
7/23/2025
Douglas D. VERIFIED CUSTOMER
Great service today. Alerted me to a wheel alignment issue that was able to be taken care of in addition to the oil change.
7/22/2025
Kenneth C. VERIFIED CUSTOMER
I will be back for future service that should answer your question regards Ken
7/19/2025
Joanne B. VERIFIED CUSTOMER
Awesome customer service
7/19/2025
William T. VERIFIED CUSTOMER
Great service, very knowledgeable and helpful staff, and easy drop off and pick up. Very satisfied.
7/19/2025
Robert P. VERIFIED CUSTOMER
Very satisfied
7/17/2025
Robin C. VERIFIED CUSTOMER
Damon and the rest of your service team are THE best! I appreciate their honesty and patience always!
7/17/2025
Norman M. VERIFIED CUSTOMER
Damon Lee was very professional and Friendly
I will continue to bring my two card to Pride because of people like Damon and Mike
Norm Messier
7/16/2025
Chris R. VERIFIED CUSTOMER
Thank you so much for your friendly and timely service. I always appreciate your teams work!
7/16/2025
Scott D. VERIFIED CUSTOMER
Quick service and very friendly
7/15/2025
Taylor A. VERIFIED CUSTOMER
Never received any calls with updates on car. Had to call multiple times and was told end of day but never confirmed with follow up call. Problem with car resolved and is running well but lack of communication frustrating.
7/15/2025
Leiby A. VERIFIED CUSTOMER
Outstanding and fast
7/15/2025
Suzanne R. VERIFIED CUSTOMER
I was greet right away from David Steel, he was very attentive, proficient and professional with the processing of my paperwork. I asked him a question and he gave me the answer right away. He is an asset to your company..
7/14/2025
Julia F. VERIFIED CUSTOMER
I dropped my car off at 8 for a 9:30 appointment and I left the car there all day to be looked at. The problem I was feeling was the car jolting back when shifting as I tried to explain that to the service advisor he kept stating the issue was trying to duplicate the problem. At 3 when I called for an update no one was available so after 3 more calls and a voicemail I was told there was no update because they were driving it around all day to try and duplicate the problem. I have the Hyundai app and noticed all day my car hadn’t moved or the doors were never unlocked until they called with the update suddenly the car was moving. I was told there was no problem and it’s a baby so it’s still under warranty. When I had the car picked up 3 miles were put on it even though I was told it was being driven all day to find the problem.