It isn't that i wasn't happy as Geraldo is awesome! Wondered why you changed the cleaning of the vehicle? It use to be that you would wash the mattes, vacuum the vehicle, wash it and treat the tires with a really nice protectant. Now you use an automatic car wash and nothing else
7/27/2025
Kristine P. VERIFIED CUSTOMER
Very helpful staff.
7/27/2025
Beatrice M. VERIFIED CUSTOMER
Very nice experience and got my car done
7/26/2025
Mary W. VERIFIED CUSTOMER
Always a pleasure to come to Lexus of Omaha. Great experience with Jessie today, he’s a good guy. Thanks for everything!
7/26/2025
Michael L. VERIFIED CUSTOMER
Stellar service finding the rattle in my new IS350! So timely.
7/26/2025
Janet H. VERIFIED CUSTOMER
New tires... very satisfied!
7/26/2025
Barbara K. VERIFIED CUSTOMER
Well managed and issue resolved by Jesse-excellent service!
7/26/2025
Janice B. VERIFIED CUSTOMER
I felt I was getting honest advise on what needed to be done on my vehicle
7/26/2025
Amy T. VERIFIED CUSTOMER
Geraldo was very personable and explained my service well.
7/26/2025
Harley G. VERIFIED CUSTOMER
He is the best. He truly cares about his clients. Love working with him!
7/26/2025
Ann C. VERIFIED CUSTOMER
Thank you
7/26/2025
Sharon C. VERIFIED CUSTOMER
Thank you for going above and beyond in providing me with excellent customer service! I came in with a nail in my tire and was worried that I would not be able to use my car for some important pending plans. I received immediate attention for the tire, which was under warranty and was also able have some work done on my brakes! Since the tire would not be in until the next day, I was provided with a loaner vehicle so I did not have to change my plans! Very, very thankful for your service department and attention to customer needs!!
7/26/2025
Betrail S. VERIFIED CUSTOMER
Will I get a higher estimate since I hit my brakes maintenance completed
7/25/2025
The Mary. VERIFIED CUSTOMER
Cory is always cheerful and helpful
7/25/2025
Sebastian T. VERIFIED CUSTOMER
Pleasant and very HONEST
7/25/2025
Dana L. VERIFIED CUSTOMER
Nick is great! He explains everything completely and thoroughly… Much appreciated!
7/25/2025
Allen T. VERIFIED CUSTOMER
Lexus of Omaha team got my vehicle started and escorted me to dealership for repair/ replacement.
Team took good care of my problem, and corrected it.
7/25/2025
Ann F. VERIFIED CUSTOMER
Excellent service, as always!
7/25/2025
Joe B. VERIFIED CUSTOMER
Alec was amazing! I was worried about the potential cost associated with my car. Alec was very communicative with the status of my car, and helped talk me through my options to make situations that were best for me and my car.