As always, the Lexus service department treated me with the best care ever.
The reason, I continue to purchase Lexus vehicles is because of the service we continue to receive.
8/17/2025
Kenneth R. VERIFIED CUSTOMER
Service and staff were great! However, when I picked up my cat, there was paint damage to the passenger side front light sprayer. Would like to talk to someone regarding repairs
8/16/2025
Peggy D. VERIFIED CUSTOMER
I need brakes and new tires. It would have been nice if he would’ve told me about any upcoming specials.
8/16/2025
Beth S. VERIFIED CUSTOMER
Nick was very friendly and helpful!
8/16/2025
Richard J. VERIFIED CUSTOMER
Lexus tested and replaced my failing battery in about an hour without an appointment. Very quick turnaround and much appreciated!
The price of a battery increased significantly from my last one in 2019 to $227 from $99. Labor costs were unchanged.
8/16/2025
Sam H. VERIFIED CUSTOMER
Thank you!
8/16/2025
Freddie H. VERIFIED CUSTOMER
Very thorough and professional.
8/16/2025
Sarah W. VERIFIED CUSTOMER
Always excellent service and communication with Nicholas. Thanks!
8/16/2025
Judy T. VERIFIED CUSTOMER
Overall my experience with Nick at Lexus was flawless. I had to leave my car overnight so I got to drive one of your wonderful new vehicles! Nick was very efficient by providing me updates by text and there was no long waiting times when I brought my car in or when I picked it up. Easy Peezy.. I don’t know how it could have been any better!
8/16/2025
Michael L. VERIFIED CUSTOMER
Jessie was very professional and guided me through the process from start to finish!
8/16/2025
THERESA W. VERIFIED CUSTOMER
Nicholas was very professional and accommodating and explained clearly what my car needed. I would highly recommend him and the entire team to anyone needing Lexus service.
8/16/2025
Jeanne H. VERIFIED CUSTOMER
My experience with Lexus of Omaha was truly exceptional! Could not have asked for better customer service. Everyone I came in contact with made me feel extremely valued.
8/15/2025
Pamela S. VERIFIED CUSTOMER
Always phenomenal service! Excellent communication! Very professional and knowledgeable team. Thank you.
8/15/2025
Todd B. VERIFIED CUSTOMER
I need an updated mileage change tag the miles for the next change didn’t make sense. I have 43k plus on my vehicle and the next change says 40700k on it so I assume my next change will be roughly 48-49k miles. Other than that all good !
8/15/2025
Ginger P. VERIFIED CUSTOMER
The service was fine but the wash and car cleaning were subpar. There were still bugs on windshield and no washed or wiped side mirrors or back window. I drove back for bugs and they were corrected but didn’t notice until driving home. I’ve never had that problem before
8/15/2025
Christine D. VERIFIED CUSTOMER
Best service ever! Everyone is friendly and prompt. I am always treated as a loyal customer, not just a “woman”. If and when I trade my car it will definitely be for another Lexus!