I say this every time I have one of my vehicles serviced at LoO. The service people are amazing, every one of them!
8/19/2025
Nancy C. VERIFIED CUSTOMER
Very polite and explained everything very clearly! Thanks Cory!!
8/19/2025
Janice K. VERIFIED CUSTOMER
I really liked Alec. The way he explained things to me and the way he hustles and totally respected my time. He’s so easy to talk to and makes you feel important and comfortable. He is very trustworthy and relays that message. Thanks again .
8/19/2025
Bernard G. VERIFIED CUSTOMER
Courteous and helpful.
8/19/2025
John M. VERIFIED CUSTOMER
I was very pleased from the moment I drove into the service bay, Cory was there to help me with my car repair needs even though I did not have an appointment. Outstanding customer service thank you Cory you’re the best. You made my day with a sweet loaner vehicle!
8/19/2025
Nancy A. VERIFIED CUSTOMER
Cory always explains well the work done on my SUV - and answers all my questions. Much appreciated!
8/19/2025
Beverly L. VERIFIED CUSTOMER
Good service as always.
8/19/2025
Valetta M. VERIFIED CUSTOMER
Nick always takes excellent care of my RX .
8/19/2025
Gavin C. VERIFIED CUSTOMER
Communication was good
8/18/2025
Heavenlee B. VERIFIED CUSTOMER
The service was great from Gerardo and the Lexus of Omaha team. I have one issue with the new key fob. I took it out of the package and it is missing the bottom cap with a loop to attach it to your other keys. I will contact Gerardo on Monday to see if they have the piece at the service facility.
8/17/2025
Richard C. VERIFIED CUSTOMER
Great service!
8/17/2025
Frankie C. VERIFIED CUSTOMER
Friendly service always!
8/17/2025
John K. VERIFIED CUSTOMER
As always, the Lexus service department treated me with the best care ever.
The reason, I continue to purchase Lexus vehicles is because of the service we continue to receive.
8/17/2025
Kenneth R. VERIFIED CUSTOMER
Service and staff were great! However, when I picked up my cat, there was paint damage to the passenger side front light sprayer. Would like to talk to someone regarding repairs
8/16/2025
Peggy D. VERIFIED CUSTOMER
I need brakes and new tires. It would have been nice if he would’ve told me about any upcoming specials.
8/16/2025
Beth S. VERIFIED CUSTOMER
Nick was very friendly and helpful!
8/16/2025
Richard J. VERIFIED CUSTOMER
Lexus tested and replaced my failing battery in about an hour without an appointment. Very quick turnaround and much appreciated!
The price of a battery increased significantly from my last one in 2019 to $227 from $99. Labor costs were unchanged.