Very cordial,answered all my questions in helpful detail. He also brought up some options on the replacement of the front brake pads(I've scheduled them for replacement on Thursday).left feeling pretty confident with Nick & the work done on my car.
9/3/2025
Karen T. VERIFIED CUSTOMER
Appreciate your help
9/3/2025
Marlene C. VERIFIED CUSTOMER
LOVE Lexus! Excellent service!
9/3/2025
Ray D. VERIFIED CUSTOMER
As always service was great as well as Cory.
9/3/2025
Patrick K. VERIFIED CUSTOMER
Lexus of Omaha those far beyond just being a great service department. Your willingness to fix a flat tire at no cost and then clean both the inside and outside of my car is incredible! Thank you, thank you, thank you!
9/3/2025
Tamra S. VERIFIED CUSTOMER
Cory was very good to work with. It did seem like there was some communication challenge with the team for scheduling and pick up.
9/1/2025
Shannon T. VERIFIED CUSTOMER
Gerardo is amazing!!
8/31/2025
Charles M. VERIFIED CUSTOMER
Albeit a timely experience, was disappointed that the radiator flush was last. It should have been done within the allotted 3 hours not knowing how long the break look might have taken. So a total time of ove 5 hours was a long wait. Could have used more time on the loaner if we had been notified of the issues sooner. No car was was our choice because of the extended time. Also asked for a trailer hitch quote but didn’t see one.
Also I need to check in on the Lexus warranty I purchased that there was no record of. Usually Omaha is the best at service of any place I’ve t used Lexus service. Well, ?????
Chuck Markham
8/30/2025
Elizabeth F. VERIFIED CUSTOMER
Very attentive. Excellent service!
8/30/2025
Andrea B. VERIFIED CUSTOMER
Lexus of Omaha always provides top tier customer service, from the time you pull into the lot from the time you’re done doing whatever business they are providing you with.
8/30/2025
Roger B. VERIFIED CUSTOMER
Jesse,as always did a great job of managing the maintenance of my car and providing great customer service.
Roger
8/30/2025
Chad H. VERIFIED CUSTOMER
Top notch as always!
Appreciate all you do.
8/30/2025
John K.. VERIFIED CUSTOMER
Cory Mausbach and the service department team have played a significant role in not only maintaining the Lexus products I have owned but also introducing me over the years to the next generation of products coming.
Cory knows the Lexus product line and does a masterful job of both maintaining my cars and promoting Lexus of Omaha.
8/30/2025
Kathleen L. VERIFIED CUSTOMER
Great job!
8/30/2025
Alfred G. VERIFIED CUSTOMER
I have been working with Cory for a number of years. He is outstanding in every possible way. Tal would be proud of the service Cory provides.
Cory is honest and his integrity is above reproach.
Provide me with six Cory’s and I could provide the finest automobile service department that ever existed. You have a valuable asset in Cory!
8/30/2025
Tim T. VERIFIED CUSTOMER
After 3 days you returned my car broken, pretending the issue was fixed. This week you had my car for 4 days and did fix the issue so I appreciate it.
8/30/2025
Joe M. VERIFIED CUSTOMER
yes
8/30/2025
Patricia K. VERIFIED CUSTOMER
Great communication plus I didn’t have to wait either dropping off for a loaner car or picking up my car a 7am. Very happy both days!
8/30/2025
Leonore F. VERIFIED CUSTOMER
Thank you very much for fixing scratch on my car. Looks great! Very thankful!!
8/30/2025
Phoebe S. VERIFIED CUSTOMER
Jessie is always very transparent and timely with feedback and any findings that his team comes across with my vehicle. They’ve really helped me out in a pinch and got my car serviced as soon as possible. They are great to work with.