Gerardo provides exceptional customer service and he communicated with me every step of the way.
12/14/2024
Jean M. VERIFIED CUSTOMER
Excellent service!
12/14/2024
Nancy W. VERIFIED CUSTOMER
I don’t do surveys but will tell you that I have owned at least 5 Lexus in the last 30 years and I have always been happy with Lexus service. I guess that is one of many reasons I buy a Lexus.
12/14/2024
Thomas K. VERIFIED CUSTOMER
Exceptional service
12/14/2024
Patricia H. VERIFIED CUSTOMER
Service was great , speedy and he was very informative of the process
12/14/2024
Mary W. VERIFIED CUSTOMER
Jessie was kind enough to explain what the Complimentary Software Update meant. I wasn’t aware there was a recall for the check engine light.
12/13/2024
Josh D. VERIFIED CUSTOMER
Morgan is an outstanding service advisor! She made the entire process stress-free with her clear communication and professionalism. She kept me updated, answered all my questions, and made sure I was completely satisfied. Morgan is a huge asset to the dealership, and I’ll definitely be back because of her.
12/13/2024
Karen S. VERIFIED CUSTOMER
Morgan was wonderful. I really appreciate the detailed attention to my concerns. And just a very personable person. A great experience.
12/13/2024
Jennifer S. VERIFIED CUSTOMER
Always excellent service.
12/13/2024
Arthur J. VERIFIED CUSTOMER
I appreciate Cory.
12/13/2024
Lyle K. VERIFIED CUSTOMER
Lexus of Omaha never fails to deliver a top notch customer experience. Unfortunately, I have one non-Lexus vehicle. Thanks.
12/13/2024
Jill W. VERIFIED CUSTOMER
I’ve been very comfortable with the honesty of your team. I feel like I can ask any question and they’ll find me the answers. Cory personally went above and beyond to be sure I understood what was happening to my car. He also reunited me with my iPad, which was left behind!
12/13/2024
Robert C. VERIFIED CUSTOMER
Excellent service, done on time, questions answered and very professional staff. Thanks
12/13/2024
Kevin O. VERIFIED CUSTOMER
Cory answered all my questions and was quite confident in doing a great job
12/13/2024
Von C. VERIFIED CUSTOMER
I appreciate the courtesy that I received, and that everything was done in a timely matter.
12/12/2024
Tom K. VERIFIED CUSTOMER
Cory is a very nice man Took great care of me and my vehicle
12/12/2024
Gail S. VERIFIED CUSTOMER
You guys are awesome. I’m so glad I have a Lexus!!!!
12/12/2024
Susan B. VERIFIED CUSTOMER
They were very attentive to my service needed when trying to hook up my Apple Car plan. They tried everything and couldn’t get it to hook up but thank you for your service and time for trying. I will be in touch with Apple regarding the problem.
12/12/2024
Amy S. VERIFIED CUSTOMER
Nick did a great job and provided excellent customer service! Very impressed!
12/12/2024
Sharon S. VERIFIED CUSTOMER
Always professional and courteous service. Also, I was always kept informed.