Thank you so much to Colby Mausbach and the service team on 12/18/2024. My RX350 had a sudden low tire light come on, I drove straight to Lexus and even without an appointment they were able to fix my issue within the hour. I so appreciated their flexibility and willingness to provide such efficient service. I have always used the Lexus service department for my vehicle and have always had the same great service. Thank You!
12/19/2024
Myrna K. VERIFIED CUSTOMER
I deeply appreciate Jessie. He is so professional and very kind. I trust him completely. He answers all my questions, no matter how uninformed they may be, and makes me feel important. Please do everything to keep him as he is the best .
Myrna K
12/18/2024
Nichole S. VERIFIED CUSTOMER
Everyone was very kind, knowledgeable, and helped me with all my questions and needs!
12/18/2024
Thomas B. VERIFIED CUSTOMER
???????????? thanks for always providing exceptional service!
12/18/2024
Phyllis N. VERIFIED CUSTOMER
Always great service. Thanks so much
12/18/2024
C D. VERIFIED CUSTOMER
Love having the level of service and integrity I find there. Courtesy from all. No offense though I hope to not have to see you all for a while. Merry Christmas to all!
12/18/2024
Stricklett &. VERIFIED CUSTOMER
Nick was very helpful and pleasant.
12/18/2024
Bill L. VERIFIED CUSTOMER
Great job. Thanks
12/18/2024
Nick W. VERIFIED CUSTOMER
Issue with vehicle settings are still not correct. Power window auto function stopped working after service visit.
12/17/2024
Cathleen B. VERIFIED CUSTOMER
I went in for an oil change and came out with not only new oil, but new tires! We knew this was coming but thought we might have a few more months. Thank you for all your help and getting everything taken care of for me.
12/17/2024
Bill B. VERIFIED CUSTOMER
Gerardo was exceptional in customer service. As with all your service techs, he showed an appreciation for me bringing my vehicle to the dealership for my service needs.
12/17/2024
Tara W. VERIFIED CUSTOMER
Jesse did a great job answering all my questions regarding the transmission going out on my 2015 RX 350. He was calm explaining the problem to me and then to me and my boyfriend again.
12/16/2024
Edward H. VERIFIED CUSTOMER
Great prompt service and attitude ????
12/15/2024
Mark D. VERIFIED CUSTOMER
Great job !
12/14/2024
David H. VERIFIED CUSTOMER
Very well done! It's is unfortunate we are selling the jeep but my daughter who drives it is going to Australia to play Professional Soccer. We did purchase the jeep from your lot and have always been very happy with this location.
12/14/2024
Travis H. VERIFIED CUSTOMER
Everyone is always very nice and they go out of their way to accommodate you.
12/14/2024
Francis P. VERIFIED CUSTOMER
Adi is a real asset to the Lexus dealership ….
12/14/2024
James O. VERIFIED CUSTOMER
Gerardo Becerra was who assisted me with a tire that had a screw in it. He determined it was under warranty. He ordered the tire and put me in a loaner. It was easy peasy. Gerardo is the BEST. He was extremely busy and seemed to handle several customers at the same time.
Jim O’Brien
12/14/2024
Suzanne M. VERIFIED CUSTOMER
Very nice gentleman
12/14/2024
Roger K. VERIFIED CUSTOMER
We have always been pleased with the service department staff and overall customer service. Cory exemplify’s what CS is and should be at Lexus of Omaha. The best.