A text message indicating my vehicle had a repair that could not be completed as originally planned would have been useful. Apparently the phone calls attempted are from non-local numbers and flagged as spam so there was confusion at the time of pickup. I don’t blame anyone specifically but a text may in fact be better than a phone call in today’s world. The text messages are always effective in my experience. Overall, still a great experience—love the Service Dept at Lexus of Omaha!
6/4/2026
Tisha C. VERIFIED CUSTOMER
He was helpful enough. Thanks
6/4/2026
Cheryl L. VERIFIED CUSTOMER
We have always received excellent service.
6/4/2026
Treg C. VERIFIED CUSTOMER
I would never drive any car but Lexus, 100% satisfaction from purchase to service to ownership experience. 95k miles and it drives like a new car. The loaners I get when I go in for service have new gadgets I love and are even MORE quiet on the road, but not otherwise better. Lexus rules.
6/4/2026
Diem T. VERIFIED CUSTOMER
We love how he cares about customers. We have great service today.
6/4/2026
Zoe S. VERIFIED CUSTOMER
Everything was easy and fast. The staff was very professional and helpful.
6/4/2026
Colin B. VERIFIED CUSTOMER
The servicing on my Lexus went faster than I expected. Everything was explained well and I am extremely happy with my vehicle.
6/4/2026
Tim V. VERIFIED CUSTOMER
don't need a trade in estimate, keeping the GX!
6/4/2026
Tricia C. VERIFIED CUSTOMER
As usual everything was amazing!
6/3/2026
Jeanne M. VERIFIED CUSTOMER
Excellent service!
6/3/2026
Kevin L. VERIFIED CUSTOMER
Cory was awesome!
6/3/2026
Diane P. VERIFIED CUSTOMER
Very satisfied
6/3/2026
Natasha R. VERIFIED CUSTOMER
Great costumer service and great communication. Thank you
6/2/2026
Jerry J. VERIFIED CUSTOMER
Great service as always. I was very pleased they were able to get me in and out without having to wait a long time.
6/2/2026
Taran E. VERIFIED CUSTOMER
Alec & Jessie were both wonderful and helpful. I feel as though I can trust Lexus any time I need another service.
6/2/2026
Gregory S. VERIFIED CUSTOMER
Excellent service as always! I appreciate your team reviewing our service ticket.
6/2/2026
Pamela D. VERIFIED CUSTOMER
I was completely satisfied with my service today.
6/2/2026
Patty G. VERIFIED CUSTOMER
Geraldo was personable , attentive and explained service that was done well
5/31/2026
Sonja M. VERIFIED CUSTOMER
Yes, Adi was very thorough in his explatnation of the services I needed on my car. I have had my Lexus since I bought it new in 2002, and have had all of my service performed by Lexus. It has been a wonderful automobile!