This is second time I have had my vehicle there for work. It’s also the second time as a courtesy you have not washed it. It seems your car wash is always broke. I bought Fri Northcutt Toyota because of the excellent care I got in the past. And yes the washed it. Why has that changed?
7/18/2024
Jeffrey M. VERIFIED CUSTOMER
Great very friendly
7/16/2024
Catherine G. VERIFIED CUSTOMER
Dean promised that my vehicle would be ready the same day, and it was. He wished for me to have a safe trip today, which I appreciated.
7/16/2024
Javier O. VERIFIED CUSTOMER
Call me to discuss.
7/14/2024
Clifford T. VERIFIED CUSTOMER
Personnel that took care of me and my vehicle were great!
7/14/2024
Mike D. VERIFIED CUSTOMER
Everything was great. We really appreciate it!!!
7/12/2024
Megan B. VERIFIED CUSTOMER
Ty is the best!
7/12/2024
Anita T. VERIFIED CUSTOMER
Northcutt provides excellent service. They are professional in all aspects of customer service. They always provide a detailed explanation of service. I appreciate their efforts to ensure their customers are satisfied with their service.
7/11/2024
Shawn R. VERIFIED CUSTOMER
First time customer.
I wasn't greeted by the service desk staff in a friendly way.
When I asked what services would be performed on my vehicle with the oil change, I was immediately told the information was on a technology site!! They couldn't even take the time to explain it to me, they immediately relied upon the stupid technology.
My vehicle needed a new air filter and the price was $49. outrageous price (Greed)!!
I went to O'Rielly's auto parts and paid $22. For a new filter.
I did not feel like a welcomed customer at this Toyota service location.
I own a 2003 Toyota Tacoma, which I love and have taken great care of for over 20 years!!
The Technician who did my oil change took upon themselves to reset the Trip A in my vehicle, which they had no business doing!!
I will not ever go back to this location to have my vehicle serviced. The worst customer service I've ever experienced!
7/11/2024
Harold B. VERIFIED CUSTOMER
Very rude when I picked up my car.
7/11/2024
Ricky S. VERIFIED CUSTOMER
Good job
7/11/2024
Dennis R. VERIFIED CUSTOMER
Great job!
7/11/2024
Anthony D. VERIFIED CUSTOMER
Your welcome
7/10/2024
David M. VERIFIED CUSTOMER
Mr. Skidmore was very polite. He explained what needed to be replaced .
7/10/2024
Ellen H. VERIFIED CUSTOMER
Thank you
7/10/2024
Catherine G. VERIFIED CUSTOMER
I appreciate Dean's helpfulness in answering my questions.
7/10/2024
Ron P. VERIFIED CUSTOMER
Thanks
7/9/2024
Eric G. VERIFIED CUSTOMER
Your prices are getting too high
7/8/2024
Pam V. VERIFIED CUSTOMER
Customer service and work done on my vehicle is always top notch.