Every part of the experience was easy. I loved that they brought me a Starbucks AND a loaner while my car was being serviced. They make it so convenient by coming to my home to pick up my car. Oscar was terrific to work with. Highly recommend!
11/29/2024
Monica T. VERIFIED CUSTOMER
Daniel did a great job keeping me informed. I was a bit disappointed in my car being returned with 35 miles left to empty when it did not leave my home on E!
11/29/2024
Donald K. VERIFIED CUSTOMER
As USUAL, Oscar's level of care and customer service goes beyond exceptional
11/28/2024
Kay C. VERIFIED CUSTOMER
Anthony was extremely kind and wonderful! We were in and out with no problems.
11/28/2024
Karen C. VERIFIED CUSTOMER
Great job! Thanks
11/28/2024
Jodie H. VERIFIED CUSTOMER
Great Service and very thorough communication
11/27/2024
Carol R. VERIFIED CUSTOMER
Anthony was great. However, the cost of the battery was outrageous!!!!
11/26/2024
Phyllis C. VERIFIED CUSTOMER
Excellent service as usual from your dealerships. You can expect an outstanding review from me, thank you so much for taking such great care of my GV80.
11/26/2024
Jeffery S. VERIFIED CUSTOMER
Anthony and my experience with a genesis was great!
11/25/2024
Arthur S. VERIFIED CUSTOMER
Anthony is a gem. Very very helpful. I appreciated his knowledge and positive attitude.
11/25/2024
Penn T. VERIFIED CUSTOMER
Rachel was super cool & professional during the whole process of getting my car fixed and the problem with the parking sensor got resolved so I am grateful for all that. HOWEVER EXTREMELY SADDENED when I drove my car home and observed it further (because I missed it so much) THERE WAS A NOTICEABLE DENT ON THE DRIVER SIDE DOOR (vertical & lower half of the door). I was pissed because I hadn’t noticed it right when I picked up my car to point it out immediately and so now I’m stuck with it til I can fix it. I’ve read online on genesis forums & social media that this sometimes happens to “genny’s” that get serviced but never thought I would be unlucky enough to have it happen to my very own. just kicking myself in the **** that I didn’t take my time & thoroughly inspect my car at pickup … lesson learned and please have your technicians and/ or drivers be more careful thank u.
11/23/2024
Suzanne T. VERIFIED CUSTOMER
Daniel was very professional and took the time to answer my questions about the car setting.
11/22/2024
Faizan K. VERIFIED CUSTOMER
Thanks for a very smooth and seamless service experience.
11/22/2024
Cynthia R. VERIFIED CUSTOMER
Excellent customer service really feel comfortable trusting my car to this Genesis dealer even though they have recently built a Genesis dealer near me
11/22/2024
Madeleine T. VERIFIED CUSTOMER
Great and fast service. Thank you Daniel Gersna for updating me with the maintenance progress of my car also.
11/19/2024
Susan B. VERIFIED CUSTOMER
Oscar was awesome!
11/18/2024
George D. VERIFIED CUSTOMER
I was notified every step of the way and getting an appointment was easy.