Chuck has always been polite and helpful when I’ve met with him about service on my Toyotas.
12/6/2025
Amy A. VERIFIED CUSTOMER
Great service!
12/6/2025
Sherry A. VERIFIED CUSTOMER
They took care of me a timely manner! I never have to stay there for very long! I appreciate that very much!!
Thanks, Sherry A
12/6/2025
Barry N. VERIFIED CUSTOMER
I like Garrett very much. He’s very friendly and professional and has kept me informed of everything that’s going on with my vehicle. I really appreciate it.
12/6/2025
Paul Y. VERIFIED CUSTOMER
Very satisfied!!
12/6/2025
Grady B. VERIFIED CUSTOMER
Chuck is a great service person, we always ask for him!
12/6/2025
David C. VERIFIED CUSTOMER
Job well done
12/6/2025
Minjung K. VERIFIED CUSTOMER
Kaleb was nice!
12/3/2025
Ehsan F. VERIFIED CUSTOMER
As the weather got colder, the driver’s seat of my less-than-a-year-old Toyota RAV4 Woodland edition started squeaking while driving. I told the dealer and also asked for my one-year service. The person sat in the seat, said he didn’t hear anything, and claimed the problem is “natural” because it’s metal. After three hours, he came back saying the noise only happens when the seat is moved aggressively and that I “am not supposed to move aggressively on it.”
I’ve owned over five cars, some 6–7 years old, and none had this issue. If Toyota seats start squeaking within a year and the dealers think it is ok for a Toyota, that’s disappointing quality. I wouldn’t buy another one or recommend it.
11/30/2025
Jeannette B. VERIFIED CUSTOMER
He was very helpful and answered all of my questions. I didn't feel like he was trying to sell me services I didn't need - and customers really appreciate that!
11/27/2025
Cathy H. VERIFIED CUSTOMER
My car was scheduled to be serviced at 12 o’clock with the appointment made last week. When I checked in I was asked if I was going to leave the car or wait on it. I replied I was going to wait on it because I had an appointment for 12 o’clock. He said “well that was just for checking in”. He said it’s gonna take about three hours. Didn’t realize an appointment time was just for check in not for service?? Every other time I had an appointment I was told “my service time” is for whatever time I had made NOT AN”APPOINTMENT TIME FOR CHECK IN”. I realize this was before a holiday and busy time but isn’t there a cutoff time for how many clients you can handle at one time or schedule the time PLEASE for whatever time you can actually service it instead of making the customer wait over three hours for a scheduled routine maintenance appointment.
11/26/2025
Tammy H. VERIFIED CUSTOMER
Great servi
11/26/2025
Snezhana C. VERIFIED CUSTOMER
Chad is always friendly, polite and helpful. Great service!
11/26/2025
Scott P. VERIFIED CUSTOMER
Please become a Lexus certified repair facility.
11/26/2025
Traci B. VERIFIED CUSTOMER
Called a little upset with a nail and Chad said come in we have you covered! Excellent service!
11/26/2025
Lee M. VERIFIED CUSTOMER
Great service
11/26/2025
Twarner W. VERIFIED CUSTOMER
Jeremy is always great and very attentive!
11/26/2025
Amy G. VERIFIED CUSTOMER
Garrett is so friendly and helpful!
11/26/2025
Thomas S. VERIFIED CUSTOMER
Garrett did everything he said he would do and more.