Always professional and explains what needs to be done
12/12/2025
Kenneth W. VERIFIED CUSTOMER
Jeremy is the best. He always remembers me and makes sure I understand everything that is taking place with my car. Always welcomes me with a smile. Thanks Jeremy!
12/12/2025
Joy S. VERIFIED CUSTOMER
Will was very friendly and informative.
12/12/2025
Elizabeth L. VERIFIED CUSTOMER
He always makes me feel as though he knows me and cares about my safety. Awesome young man
12/12/2025
Roy E. VERIFIED CUSTOMER
Steve did his excellent job as always!
12/12/2025
Lee L. VERIFIED CUSTOMER
I always get good service there !
12/12/2025
Taylor M. VERIFIED CUSTOMER
Apparently my TLC package expired. When scheduling the appointment, i was told the system was down and they would check for me. I drove all the way there to discover that my TLC was expired due to the date even though it was good through 118,000 miles (93,500 currently on my car). I have a work vehicle so few miles are put on my vehicle. I usually only require 1 service per year. This was disappointing considering i have bought every vehicle i have owned from Tuscaloosa Toyota and would have had another 6 years worth of service had it not expired. This makes me strongly consider taking my business elsewhere when it is time for me to purchase a new vehicle for my significant other in the summer.
12/12/2025
Thomas B. VERIFIED CUSTOMER
I received excellent service on my’24 Highlander today! Thanks!
12/12/2025
Amos J. VERIFIED CUSTOMER
Paul Hardin and Garrett were great today. O’Reilly auto not so much
12/12/2025
Kay S. VERIFIED CUSTOMER
All done in a timely manner
12/12/2025
Ronald L. VERIFIED CUSTOMER
David is very personable and takes time to explain the findings and the proposed treatments.
12/12/2025
Tracy B. VERIFIED CUSTOMER
Headed on a road trip with my mom and had a a issue with our van and stopped by the dealership and Jeremy Beck took care of us. Top notch service advisor. Had us in and out and on the road. Thank you
12/12/2025
Donnie F. VERIFIED CUSTOMER
Well pleased
12/12/2025
David F. VERIFIED CUSTOMER
Ryan is the best service manager I've had at any dealer, He is on top of his game
12/11/2025
Oscar S. VERIFIED CUSTOMER
Chad is a very nice guy and was talking care of my car and giving me suggestions to improve the functionality of my car
My suggestion, keep this guy and you will have a lot of happy cudtomers
Oscar Contreras
12/11/2025
Johnny J. VERIFIED CUSTOMER
Just keep up the great work in your service department!!
12/11/2025
Jennie J. VERIFIED CUSTOMER
Well satisfied…thanks
12/11/2025
Judy B. VERIFIED CUSTOMER
Everything taken care of, not a lengthy wait time. Chad ver helpful
12/11/2025
Gerald B. VERIFIED CUSTOMER
Excellent service as usual. Been doing business with Steve forever.He is # 1