Tuscaloosa Toyota Auto Repair Service

My only issue was the video I received from the service technician. It was hard to hear what was said due to the background noise. Perhaps the use of a microphone will help alleviate this issue.

I was surprised that a tire rotation and balancing took 2.5 hours. It really took a bite out of my day that I wasn't prepared for.

Great Service Supper Chaiirs in eating area !!

Great work

Too expensive.

Professional as always. Thank you

Chad is a wonderful representative and excellent ambassador for Tuscaloosa Toyota.

Great service Great service advisor in Brenton Fisher, he represents Tuscaloosa Toyota very well!!!

Steve always handles my service in a first class manner

TJ delivered great service from beginning to the end. I will definitely be asking for him moving forward.

Very professional, friendly helpful with all of our questions.

None

Great customer service

Very professional customer oriented business-like

awesome customer service

Excellent service!

Mr. Woods is very versatile and has unlimited knowledge of Lexus. Mr. Woods provides excellent customer service and the service today was top tier. It was quick, efficient and I’m a happy customer! Thanks Tuscaloosa Toyota and Mr. Woods

Mr Elmore was a very nice man. He done a good job taking care of me. Though in the back MAY have rotated my tires, I requested to Please have the air checked in all 4 Mr Elmore wrote it up I believe but I don’t think the men in the back checked the air pressure in all 4 tires nor did they put air in my tires that I could tell . I do not no of a full service station in my area. There have been Shootings in Tuscaloosa it’s bad enough to HAVE TO STOP FOR GAS at the station.

Thank you for asking. I don’t know the names of the Service Team members that actually work on mine and my Daughter’s cars, but please tell them thank you for me for doing a great job! Chad is a blessing to us. I appreciate you all for taking care of mine and my Daughters cars. Chad is very kind and attentive. Jeff and Shawn stopped by to check on us today too, as they both knew my late Husband. They both know that I am terrified of something happening to our cars and that my Daughter and I don’t know how to fix anything if something goes wrong. Jeff came to my car last year when I pulled up to pickup my new Highlander that my Husband bought for me about a month before he died and said “Don’t worry about your cars, we will take care of that.” I can’t tell you how much that meant to me. Just a little history…. Shawn sold us my 2005 Sienna and I drove it for 17 years ( I LOVED THAT VAN), Jeff sold us our Daughters 4-Runner and Taylor P. sold my Husband my Highlander in April, about a month before he died. Shawn called his cell phone about 2 hours after I got home from the hospital the day Michael died to let him know the Highlander had come in. He gave me a few weeks to get some things settled and then I came to pick it up. So all that to say, your dealership and service means much more to me than you know! Thank you! Maddie and Gina N

Chad was very good at explaining what services I needed and why. I appreciated the why he interacted with me.