I told my service technician that the passenger side washer nozel (or whatever it is called)was not spraying fluid on the windshield. On my way home from picking my car up I found out is still not working…. Nothing was discussed with me as to why it was not fixed or what is wrong with it. I am very disappointed…..
6/15/2024
Timothy J. VERIFIED CUSTOMER
Chad was great and very helpful. Definitely would recommend him to anyone.
6/15/2024
Edwin F. VERIFIED CUSTOMER
Steve Woods is great. Perfect example of customer service.
6/15/2024
Deborah N. VERIFIED CUSTOMER
Harrison is a courteous, patient, and young man who listened to my needs without interjecting an “opinion!” He knows his stuff and, I believe, a valuable asset for Tuscaloosa Toyota. Respectfully submitted ~ Debbie Nettles
6/15/2024
Patricia S. VERIFIED CUSTOMER
I depend on you all to take care of my car because my husband died right before I got this vehicle. I have to depend on your honesty and integrity to help me keep it running well. I just paid it off and got the title today so I’m very proud to say it’s mine! Thanks so much.
6/15/2024
Barbara S. VERIFIED CUSTOMER
My car was serviced in a very timely manner.
6/15/2024
Edwin A. VERIFIED CUSTOMER
Steve always does excellent work
6/15/2024
Paula Jo. VERIFIED CUSTOMER
Steve Woods is a one of the main reasons I continue to have my car serviced at Tuscaloosa Toyota.
6/15/2024
Andrea M. VERIFIED CUSTOMER
Harrison was very nice and professional. He handled my service and made sure that I was taken care of. He did a great job and I really appreciated his kindness and professionalism.
6/15/2024
Harold B. VERIFIED CUSTOMER
Benton was very courteous and professional and I consider him to be a very credible and valuable asset to Tuscaloosa Toyota.
6/15/2024
Sherry L. VERIFIED CUSTOMER
Thank you Jeremy! You always make sure my vehicle is ready and safe to go!
6/15/2024
Terah H. VERIFIED CUSTOMER
Chad and all the folks at Tuscaloosa Toyota are top notch!
6/15/2024
Olin N. VERIFIED CUSTOMER
The service area is filled with a highly competent staff and technicians. The extended warranty service is not worth the paper it is printed on.
Tire rotation a little late causes a water pump claim to be denied. Get real people, I want to get the most out of my tires than anyone else. Late oil change is another reason to deny water pump replacement. I have been using 20000 mile Mobil 1 during my ownership. Of course changed every 5000 , with tires rotated. Stop promising Life Time Warranty. How many times did I see desantis say that on TV and radio? Got to warn my daughter about a warranty they are considering buying from y’all!
6/14/2024
Fannie W. VERIFIED CUSTOMER
Thanks for your service!
6/14/2024
Kathy A. VERIFIED CUSTOMER
Steve is the best!
6/14/2024
Fred B. VERIFIED CUSTOMER
I was satisfied with my service. I realize it was crowded in the afternoon, but I thought 3 1/2 hours was a little much for my oil change and battery replacement.
6/14/2024
Bill L. VERIFIED CUSTOMER
Although my wait time was long due to add on services, Jeremy explained my Highlanders needed services in a courteous, non pushy manner. He apologized for my wait time and got me out the door as soon as my car was ready.
6/14/2024
Not-Provided S. VERIFIED CUSTOMER
Thank you SO much for fantastic service! Chad Watson is so respectful and I will definitely call him from now on when service is due again. I appreciate him so much.
6/14/2024
Susan Y. VERIFIED CUSTOMER
Brenton provided excellent service. He responded to questions quickly and called me to let me know about what was going on with my car. Thank you!
6/14/2024
Grant M. VERIFIED CUSTOMER
Two thumbs up! Very thorough and knowledgeable of his job.