Don’t know why I pay for for 7 quarts of Oil when only requires 6.1 qts.
Don’t like having to pay for a Crush washer.
I have bought some from y’all to use when I change the Oil myself.
Parts Dept. said would have to be ordered.
I asked how the Service Dept. has them when they change my truck’s oil. No answer.
I live 70 miles from Tuscaloosa.
** Another complaint that has nothing to do with Service: I bought this truck “Used” , with 49k miles, found out how to remotely start, and now has quit working. After much trial and error, seems as if the answer is I will have to pay (Renew)to use Toyota App. Seems kind of “Tricky” to me!**
2/27/2025
Mckenzie L. VERIFIED CUSTOMER
Efficent and very helpful
2/27/2025
Virginia F. VERIFIED CUSTOMER
Great job ????????
2/27/2025
Vickie G. VERIFIED CUSTOMER
Thank you Tj Cole
2/27/2025
Lovie C. VERIFIED CUSTOMER
Everything was OK!
2/27/2025
Craigen A. VERIFIED CUSTOMER
Steve Wood was “Excellent”
2/27/2025
Kristi M. VERIFIED CUSTOMER
Very nice and didn’t have to wait that long which was nice
2/27/2025
Kenneth W. VERIFIED CUSTOMER
Will was great to work with. Explained everything that was needed and mostly took his time with me. Best experience I have had there. I will continue to work with Will.
2/27/2025
Deborah S. VERIFIED CUSTOMER
Thank you for your service.
DCS
2/27/2025
Gloria M. VERIFIED CUSTOMER
Great professional service and I love the cleanliness of the facility and my vehicle was returned in a timely manner
2/27/2025
Mary L. VERIFIED CUSTOMER
Excellent service
2/27/2025
Debra T. VERIFIED CUSTOMER
Job well done!
2/27/2025
Belinda W. VERIFIED CUSTOMER
The staff is always so friendly.
2/27/2025
Dee C. VERIFIED CUSTOMER
Ryan is very knowledgeable and has excellent customer service skills. ????
2/26/2025
William R. VERIFIED CUSTOMER
Excellent service very fast-paced
2/26/2025
Timothy W. VERIFIED CUSTOMER
Your team were great to get me worked in today and knocked this recall work out quickly.
2/26/2025
Charles P. VERIFIED CUSTOMER
Left vehicle dirty with oil residue from shoes…Did not secure motor cover. Took too long to service vehicle.