I was told I would be waiting 1 to 1 and a half hours. I waited over 2 and a half hours.
3/1/2025
Charles M. VERIFIED CUSTOMER
We were very satisfied with Chase and he was helpful with any questions we had
3/1/2025
Timothy C. VERIFIED CUSTOMER
Very pleased with the service of Mr.Steve Woods.
2/28/2025
Ronnie L. VERIFIED CUSTOMER
Thanks Jeremy
2/28/2025
Gary M. VERIFIED CUSTOMER
Steve was great and kept me well advised of what was going on. Great service!
2/28/2025
Melissa B. VERIFIED CUSTOMER
Chuck is the best!
2/28/2025
Mark C. VERIFIED CUSTOMER
remy Beck is the best service tech I've ever dealt with. I was getting a headlight bulb replaced and he saw the haze on my headlights and suggested the headlight restoration. I was amazed how good they looked and was even more amazed how bright they were tonight. Vehicle prices are a little higher at Tuscaloosa Toyota but as long as Jeremy Beck works there, I'll be a customer. Thanks
2/28/2025
Devalius L. VERIFIED CUSTOMER
Great job TJ!! Great job to all of the technicians and staff!!
2/28/2025
Howard S. VERIFIED CUSTOMER
Quoted a price on the text while I was waiting which i approved and was charged $20.00 more when I paid my bill and no extra work was performed.I do not believe that is a way to keep my business.
2/28/2025
Kevin A. VERIFIED CUSTOMER
Chad is great! Very friendly and explains what’s going on with my car. Wonderful service!!!
2/28/2025
Amos H. VERIFIED CUSTOMER
Jeremy was great. Awsome service from him
2/28/2025
Robby H. VERIFIED CUSTOMER
Paul the service Manager is Outstanding . His Team is great! Tuscaloosa Toyota is Great!!! I only take my car to this dealership for Service !! They are the Best
2/28/2025
Amanda R. VERIFIED CUSTOMER
Always a pleasure to work with Mr Beck. He’s very knowledgeable and gives his best advice always.
2/28/2025
Clemmie T. VERIFIED CUSTOMER
Y, W
2/28/2025
Carl R. VERIFIED CUSTOMER
I always just used whoever which was fine.
Chad will be my new service advisor. Great job!
2/28/2025
Charlie U. VERIFIED CUSTOMER
Have always been impressed with the kindness and professional behavior by the employees. Everyone seems to take pride in their jobs. Brandon has been my service advisor for several years, and I can always count on him to keep me informed and satisfied with the service provided!
2/28/2025
Jerry B. VERIFIED CUSTOMER
Was told I had a radio update for apple carplay and it was free but the update was never done. It’s the little stuff that counts!
2/28/2025
Ronald L. VERIFIED CUSTOMER
Service was great
2/28/2025
William E. VERIFIED CUSTOMER
Jeremy was very helpful and has good people skills. Thanks for all!