TJ was great. The whole staff was great. I am completely satisfied with the service I got at Toyota and my next vehicle hopefully will be purchased from Tuscaloosa Toyota. Thank you.
3/5/2025
Patricia B. VERIFIED CUSTOMER
Your entire staff was excellent. Steve was great to work with and took the time to explain alot. Very personable and knowledgable. Thank you!
3/4/2025
Beverly G. VERIFIED CUSTOMER
Always a pleasure to visit your dealership. When I call for service Chad is always courteous and very accommodating. I am kept up to date while waiting for my service to be completed. Very satisfied with the dealership as a whole.
3/4/2025
DAVID C. VERIFIED CUSTOMER
The brakes are still making noise Like they are rubbing.
3/4/2025
Holly B. VERIFIED CUSTOMER
Jeremy does an excellent job!
3/4/2025
Vasha H. VERIFIED CUSTOMER
Mechanic videos are useful and a nice innovation - would be much better if the mechanics could use a microphone near their face so the audio wouldn’t be dropping out due to lots of mechanical noises
3/4/2025
Catherine M. VERIFIED CUSTOMER
Very friendly and helpful. Customer service at its finest
3/4/2025
Dana R. VERIFIED CUSTOMER
Before today…I have never had to wait 2.5 hours to have my car serviced
3/4/2025
Annie W. VERIFIED CUSTOMER
JOB WELL DONE VERY SATISFIED
3/4/2025
William S. VERIFIED CUSTOMER
Took too long
3/4/2025
Bonita H. VERIFIED CUSTOMER
Very pleased ,
Thank you so much .
Bonita H
3/4/2025
Richard M. VERIFIED CUSTOMER
Great work as usual.
3/4/2025
Jill S. VERIFIED CUSTOMER
Jeremy is the BEST and he is the ONLY reason I still come to Tuscaloosa Toyota!!
3/4/2025
Danny W. VERIFIED CUSTOMER
Tuscaloosa Toyota is the best. Chad is a real professional. Always enjoy my visit to the dealership.
3/4/2025
Linda C. VERIFIED CUSTOMER
I was very pleased with the customer service I received and look forward to receiving the survey.
3/4/2025
Thomas P. VERIFIED CUSTOMER
I always call Steve Woods to handle my auto service because I appreciate
Steves honesty and professionalism in dealing
With his customers. I know Steve will treat me
and all of his customers the way he would want to be treated.
3/4/2025
Louie K. VERIFIED CUSTOMER
Jeremy Beck was Awesome!! He has everything lined up to get my truck back on schedule!! The showroom was very clean and the staff were very nice and helpful!!
3/4/2025
Lesley G. VERIFIED CUSTOMER
He was very polite!! He answered all my questions!! He did an awesome job!!! Hope to see him in the future.
3/4/2025
RACHEL K. VERIFIED CUSTOMER
Chad did great today!! Quick service and eager to help me out!